Macys Complaints and Reviews

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Macys
Main address: PO Box 8113 45040 Mason Ohio
1 (800) 659-6229, ,
  • 576+4 mobile complaints
  • $190K claimed losses
  • $326 average
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  • Jul 18
  • Customer Service
  • Customer Service
  • 23

I've read a couple of rather negative reviews about working here, and while I agree in many of their points, the reviews I've read didn't really touch on other points. I have read a couple positive ones, and I feel like those weren't completely relatable to either, sounding much more like showing off, or just plain fake. I wouldn't say my review is neutral? Just less biased? Not sure. Let's see,... Read more

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  • Jul 17
  • Supermarkets and Malls
  • Avon, Colorado
  • Unnaccepted Payment
  • 13

I own the credit card since 2009. I have been timely on my payments always. However, I recently financed my new car in January at a high APR. I came to know my score was not as good, even though I have never missed any payment. Recently I pulled out my annual credit report and came to know that Macy's had reported the Credit Bureau in 2011 for 30 days late payment. I called Macy's credit service... Read more

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  • Jul 17
  • Supermarkets and Malls
  • Los Angeles, California
  • Impolite Staff
  • 1

Never don't shop Macy's Broward mall Florida !! Had few times very bad service and terrible service from few rude Woman's working at Macy's 9544753344 Stefani (store manager 758 ) Broward mall Plantatation Florida , never return phone call , I tried to return to Pents with tickets and return label , they wasn't willing to help , and answer very rude , we need to go home... Read more

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  • Jul 15
  • Supermarkets and Malls
  • Central Point, Oregon
  • Pants Price
  • 17

I went to your Medford Or store today, that's where I always buy all my clothes. They had a rack with 2 shelves of polo pants green, red, khaki, and black with a 49.99 sign on top of the shelf. I picked the black ones and took them to the register to pay but the price was 85.00. I told the cashier that there was a 49.99 sign on top of the shelf, so he asked me to show him and I did. He... Read more

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  • Jul 13
  • Furniture and Decor
  • Lexington, Kentucky
  • Bordeaux Dining Room Set
  • 8

BORDEAUX DINING room sets at Macy's are of very LOW QUALITY with a SERVICE TO MATCH. 13 month after purchase, the chairs started to crack. These are stress cracks that are not caused by misuse. In fact this peace is more for show at our house and we rarely use it. Macy's refused to replace with a new chair because my warranty expired 1 month ago. This is a dining set that is supposed to last a... Read more

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  • Jul 12
  • Shopping
  • Furniture Warranty Plan
  • 15

I purchased the worry no more plan for my outdoor furniture for over $200 last year. The Macy's sales rep assurred me that if ANYTHING happened to the furniture that it would be covered. Of course, we were never sent any paperwork on the details of the warranty before or after our purchase. Recently a thunderstorm blew all of the furniture into the pool and the umbrella was destroyed as a... Read more

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Same issue with worry no more. I had a leather ottoman and noticed a hole a month ago. Then one of the button holding the leather down at the top came up. I could barely hear the lady on the phone and I told her a month ago the damage occurred but she did not specify which damage and told me it's not covered because it's past 10 days. When I told her one is past 10 days the other was recent she...

  • Jul 09
  • Supermarkets and Malls
  • Los Angeles, California
  • Card Services
  • 1
  • 19

I have had the worst experience with Macys card services. If i could give a negative rating I would. I do not even know where to start. I have had a hand full of bad experiences with Macys card services and with each experience it ceases to amaze me how this company has loyal shoppers. I will never be shopping at Macys again. Applying for the Macys card was the worst decision of all my financial... Read more

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  • Jul 07
  • Furniture and Decor
  • Furniture Warranty
  • 19

We were redoing our house a few years ago and I purchased everything for it but my bar stools. I purchased over 15 pieces of furniture seven years ago with worrynoMore. What a joke and a ripoff! First, the one time I wanted to use it they said they wouldn't repair the top and to buy a new end table. I couldn't not find one that would fit the spot so it still stands with the blemish ring today. ... Read more

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  • Jul 07
  • Supermarkets and Malls
  • Lee's Summit, Missouri
  • Horrible Management
  • 1
  • 8

Macys Summit fair has horrible management..it was not always like this but is now. It's the hardest thing in the world for them to put a smoke on there face or even say hello to their employees..there is a click of I am so much better then you.. Ugh who wants to work for that?? They seriously need to change something starting with store management!! Read more

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