Macys Complaints and Reviews

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Macys
Main address: PO Box 8113 45040 Mason Ohio
1 (800) 659-6229, ,
  • 592+8 mobile complaints
  • $190K claimed losses
  • $319 average
  • Show More
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  • From mobile
  • Macys
  • Aug 26
  • by anonymous
  • #526222

I just seen a mannequin that I feel I s offensive to African Americans. Buck teeth with gap,lump on forehead. Is the hair cornrows? Add comment

  • From mobile
  • Macys
  • Aug 24
  • by anonymous
  • #525421

The altamonte store in Florida the sales girl was helping us yet another associate names toral I think it was came and grab our items and rushed us. Very rude Add comment

  • From mobile
  • Macys
  • Aug 22
  • by anonymous
  • #524923

Same here. ..insidiously ***, so glad I don't work there anymore!!! Add comment

  • Aug 22
  • Supermarkets and Malls
  • Philadelphia, Pennsylvania
  • Online Purchase
  • 2
  • 2
  • 20

I shop at Macy's online since many of the items offered online are not available at my local store. I had 3 orders that had returns on them. Usually I take them back to the store but I thought I would use the new "free returns" feature and send them back. BIG MISTAKE!!! They received the items and issued me store credits instead of refunding to my Macy's charge, which was how they were... Read more

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  • Aug 21
  • Supermarkets and Malls
  • Phone Calls
  • 9

I am having the exact same thing happen to me today. They are calling my home phone number and then when I hang up with them they call my cell phone number. The phone number they are using is 737-556-5492. I tell them to get me off their list and THEN THEY CALL BACK LATER IN THE DAY!! HOW DO I GET THESE PEOPLE OFF MY BACK?? How do I get them to stop calling? Any suggests would be great. I... Read more

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  • Aug 20
  • Footwear and Clothing
  • Order Cancellation
  • 14

Macy's is a dinosaur that will go the way of Target. These bad retailers will be extinct in 25 years. Macy's can't deliver a simple order. This happened to me at Christmas and again just now. I ordered a nice gift way in advance for a relative. They just now tell me it never arrived. Looking up the order it shows Macy's placed the order, then nothing happened. Just now Customer Service tells... Read more

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  • Aug 16
  • Online Shopping
  • Bliss Trim And Bare It
  • 20

Recently I ordered the Trim and bare it personal groomer online. When it arrived the item was damaged. As is that wasn't bad enough there was missing pieces and the item was already covered in hair. I am completely amazed at the disgusting human being who originally returned the item like that. I am also amazed at Macy's for not checking a returned item before just selling it again. Luckily I was... Read more

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  • Aug 15
  • Furniture and Decor
  • Cushion Replacement
  • 33

My wife and I ordered a couch from Macy's (customized, not stock in-store). When it arrived, it had a large run in the fabric on one of the cushions. We tried to call and get a replacement cushion, but they said that they could not replace just the cushion, they would have to rebuild and replace the whole couch. No big deal to me, since that means I get a whole new couch. However, what they did... Read more

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  • Aug 14
  • Supermarkets and Malls
  • Springfield, Illinois
  • Sales Position
  • 1
  • 1
  • 48

I was hired onto Macy's after being told that my position would be in the furniture department making commission sales- an opportunity that I viewed as a huge step up from my previous job. However, after completing hours of meaningless rhetoric and training programming, I started my first day on the sales floor. Without even consulting with me, they had switched my position to a regular salary... Read more

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  • Aug 14
  • Supermarkets and Malls
  • Online Purchase
  • 24

So I purchased some very pricey items online for our office using our corporate credit card. The next day I get an email from Macy's saying that although our bank confirmed the credit card information, the public record info did not match and I could not complete the purchase. Ummm...ok. If you don't want the $3k I was about to drop, I am sure someone else will take it. Sure enough, I went to... Read more

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