Macys Complaints and Reviews

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Macys
Main address: PO Box 8113 45040 Mason Ohio
1 (800) 659-6229, ,
  • 618+12 mobile complaints
  • $210K claimed losses
  • $332 average
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  • 1 day ago
  • Customer Service
  • Macys Card
  • 5

Have a macys card since 1991 ran to $$ problems, contacted Macys Customer Service xpland problem stated would make good faith payment monthly. kept up with good faith payments lowered balance Hd nice credit limit. Macys drops credit limit to 100. Currently have under a 100 balance been in hosp missed payment charged $37.00 late fee. their statement says up to a $ 35.00 late fee New credit card... Read more

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  • 1 day ago
  • Supermarkets and Malls
  • Check
  • 3

MY CHECK WAS RETURNED TO ME BY MAIL OCTOBER 28, 2014.. THE PAYMENT IS SUPPOSE TO BE FOR OCT. 11, 2014 I SEND THE CHECK OCT. 2, 2014 DATED OCT . 06, 2014.. WHAT HAPPENED IS IN THE PAY TO THE ORDER LINE I WROTE "ONE HUNDRED DOLLARS ONLY" AND THE NEXT LINE I WROTE "MACY'S" WHEN I NOTICED THE MISTAKE I PUT AN ARROW TELLING THEM THAT ITS SUPPOSE TO BE REVERSE...ANYWAY I CALLED THE NO 1-800-551-7113... Read more

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  • From mobile
  • Macys
  • Oct 26
  • by anonymous
  • #550677

Macy's Department store is racist. They cater to white customers and mistreat minority customers...the security constantly follow african americans while overlooking whites who are stealing their products. I will never shop at Macys again. Add comment

     

  • Oct 20
  • Footwear and Clothing
  • Holland, Michigan
  • Shoes Order
  • 2
  • 2
  • 35
Macys - Review about Shoes Order from Holland, Michigan
1 of 2

Terrible terrible terrible will never shop at Macy's ever again, and apparently if your cash paying customer you're worthless at the store! I paid over $100 for a pair of shoes and unfortunately I missed placed my receipt, because of this and because the store no longer has the shoes, I am not able to get credit for my shoes nor will the store order the shoes in the correct size! They offended me... Read more

Was this review helpful? 1 2
  • From mobile
  • Macys
  • Oct 19
  • by anonymous
  • #548161

Bought sofa and love seat at Macy's and cushions collapsed after 6 weeks, Macy's sent another new couch and the same thing happened. Very poor quality. Luckily we bought it at Macy's, they do stand by there products Add comment

     

  • Oct 16
  • Furniture and Decor
  • Clearwater, Florida
  • Miserable Experience
  • 52

I literally have NEVER had such a miserable experience as I have had since we were *** enough to spend $12,000+ in furniture in the past few months. (Not to mention we just got married - we registered with Macy's and bought all of our household items there - so that amount is actually north of $20,000.) First we were lied to about what was in stock vs what wasn't by our sales person (her name is... Read more

Was this review helpful? 5 0

     

  • Oct 16
  • Footwear and Clothing
  • Clothes Return
  • 37

"Hello, I used to love shopping @ Macys.com until recently I had to return some items by mail and got a huge problem with that and no help at all from customer services. I purchased tahari,coat, and paid with my master gift card which i throw away after the card was empty and lauren ralph lauren,pants and paid with my debit card,later I closed my account at the bank and didnt have this card more... Read more

Was this review helpful? 1 0

     

  • Oct 15
  • Furniture and Decor
  • Low Quality Mattress
  • 1
  • 1
  • 20

"Worrynomore" is a rip off! I was told I'd receive a new mattress pad every year. NOT! They now tell me that's not the deal. But in fact if I wash the pad and it tears,or get something on the bed and call in time they would cover it...maybe. Keep your receipts!!! Macy's has tried at every turn to keep from honouring their advertising for this mattress set, but I kept every receipt. I will... Read more

Was this review helpful? 1 0

Worst shopping experience if my life !!!!! Mattresses never delivered after throwing my des out , taking off work , drivers unable to be located. Reschedule date week out, driver repeats Mia. Aweful. Sleeping on floor. Aweful ! No sale worth Add comment

     

  • Oct 12
  • Advertisements and Cons
  • Gift Cards
  • 1
  • 1
  • 25

I've returned items twice to Macy's by mail in the last two months and on both occasions they sent me a gift card instead of refunding my original form of payment which was a credit card. I called and they said they would credit my card but they never did. It's hard to believe that a store like Macy's would stoop to such unethical business practices. If you shop with them and need to return an... Read more

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