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Macys

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R. H. Macy & Co. is a mid-range department store chain that is a wholly owned division of Macy's, Inc. Macy's, Inc. was founded in 1958 by Rowland Hussey Macy. Macy's, Inc. is headquartered in New York City, New York. Macy's specializes in retail of such products as clothing, footwear, bedding, furniture, jewelry, housewares, and beauty care products. The tagline of the company is: "The magic of Macy's." The flagship Macy's store is located in Herald Square in New York City. This store is considered to be the largest department store in the world.

There are Macy's stores in 45 U.S. states. Please try to contact Macys Customer Service directly prior to posting any complaints on this site.

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Macys Reviews

Soapboxg...
Macys - Crystal Previti, the best associate ever that took her time for me!!!

Awesome job by Crystal that works in the Men's dept. Polo Ralph Lauren.So I went into the men's dept. and I asked the first person I saw for help where I could find 5...

#291236
Jan 23, 2012
28

Anonymous
Macys - Outstanding Service

Shopping at Macy's, period. So I went into the men's dept. and I asked the first person I saw for help where I could find 5 things. The sales associate introduce herself, f...

#291228
Jan 23, 2012
24

Soapboxg...
Macys - Macy's @ Pentagon City in Arlington, VA.

I was with my friends shopping at Pentagon City Mall because it's convenient and I live close by.And wanted to look around and purchase a few things for an up coming part...

#291206
Jan 23, 2012
45

Lajean28
Macys - Gina Leather Sectional from Macy's Furniture -Chateau D'ax

Hello, ok here we go!!! I ordered the Camel color Gina leather section on October 03, 2011.. Since it was back ordered, It was suppose to be delivered Nov. 30th 2011. However I re...

#290360
Jan 19, 2012
59

Anonymous
Macys - Asking me for iD everytime I shop.

I am a frequent customer and paid always on time, but every time I make a purchase they ask for my license, When I ask why, they don't know and they refer me to customer serv...

#289692
Jan 17, 2012
84

Anad
Macys - Macy's GC balance

The number on the back of the GC belongs to a PLUMBING company !!! The online option indicates" We're sorry. Our Electronic Gift Card inquiry services are currently unavailable...

#289227
Jan 15, 2012
67

Avneetbi...
Treated like crap... by Macys.com

I have to let you guys know that Macys.com has been -- by far the WORST online experience I have EVER had. I am sorry if I sound rude on this email. But you wont believe how I have...

#288480
Jan 12, 2012
116

Anonymous
Macys are worse than lone sharks

SO I missed one payment at Christmas. Talked to someone on the phone from India or Pakistan or wherever their little phonesharks are from. Told them on the next due date I would ...

#288223
Jan 11, 2012
82

Seoul1984
Macys - Insincere customer service

I purchased Christmas gift set of cosmetic. Which is if you buy a sudden product(retail size) and free travel size comes together in box. I brought home and open an actual product ...

#287862
Jan 10, 2012
101

NeverAga...
Macys - Macy's Late Fee

I have been a loyal Macy's customer for most of my life, and a Macy's card holder for over 10 years. In September 2011, I purchased a few work shirts for my husband, on sa...

#286879
Jan 06, 2012
139

Bullit98
Macys.com has become amazingly bad.....

I ordered an International Inc faux fur petite 3/4 length sleeve "leopard" print jacket for my wife for Christmas (2011) from Macys.com....and based on the picture they also provid...

#286839
Jan 06, 2012
111

Jusnsty0...
Macys - Unable to access my schedule plus and no help offered

In the first place, I thought it was ludacris to have to schedule yourself for work. Especially since *** near everybody in the surrounding area had been hired and their was no w...

#286481
Jan 04, 2012
220

Rmiller842
Macys aurora mall, aurora colorado

On Sat.31 Jan I was in the housewares department at 1030 am to buy a wedding present. There was zero associates to be seen and no person at the "express check-out" counter. We se...

#285592
Jan 01, 2012
143

Cejones
Macys - Macy sale prices

Macy's is currently having a sales event between Christmas and New Years. I was shopping for slacks and shirts and found pants on a table with a sign that stated 65% off. Th...

#285369
Dec 31, 2011
148

Kvogt
Macys - MACY'S TERRIBLE CUSTOMER SERVICE

I ordered gift card online. Their site stated that if ordered by a certain date, i would receive by Christmas. a day before Christmas i called them for status and was told...

#285189
Dec 30, 2011
145

Anonymous
Macys - Mattress Department Does not Get back to me

Not sure how much time I can waste trying to get a mattress from a store where they not only do not pick up the phone, but when you do get them on the phone, they make an excuse to...

#284578
Dec 28, 2011
130

Sdiike
Macys - Drove 30 miles and no curtains in store, after website said Macy's had them!!!

Drove 30 miles, after checking online, to the Macon Mall, Macon, GA. The store had NO CURTAINS after their website said they had that line of curtains we were looking to match our...

#284166
Dec 27, 2011
145

Anonymous
Macys - Ignorance is Bliss

This month, I went to the Macy's in Woodbridge, NJ to order a gift. I was looking for amethyst earrings asked the saleswoman to search the computer if they had any in stock. You'd ...

#284158
Dec 27, 2011
166

Misty09
Macys - Way overpriced and never know credit limit until check out.

Macy's is one of the most overated stores ever! There's too many overtly high prices for cheap quality I did manage to find something on sale whom's price actually clos...

#283854
Dec 24, 2011
195

DavieMc
Macys - I'm In Macy's Collection ***

I got a Macy's card in Sept to save money on a purchase. Incompetent clerk, enters my address wrong. Collection department calls me over a month later. I tell them I didn'...

#283350
Dec 22, 2011
223

Anonymous
Macys - We're Giving you over $100 in Holiday Dollar to make your shopping Easier !

Trb, Ct Macy's promotion dated Dec.18 thru 23rd. I spend over 4 hrs not shopping, but in check-out lines. I was just frusted by the fact the your coupon was not excepted in...

#283301
Dec 22, 2011
188

Pitharu
Macys - Very rude behavior of sales person

We happened to buy asics shoe at Macy's..We selected three different sizes and went to customer service for payment and apply a coupon..That sales person very rudely told us th...

#283106
Dec 21, 2011
214

Alextohp...
Macys - Macy's Ricardo Leather Sofa - Ripp Off!

I bought the leather sofa from Macy's called Ricardo. The size came in not as promised and I have to tell them repeatedly until now it has been 3 months and no one is able to r...

#282802
Dec 20, 2011
205

Anonymous
Macys - Employees=Commodity

Employees does not value their employees. They are a commodity. They have a point system for employees. New employees get 3 points. If you miss a weekdad (non big sale day) you...

#282626
Dec 19, 2011
236

Cetj98168
Macys sells products made by foreign child labor!

I have shopped in the Macys in the Southcenter Mall in Tukwila, WA, and this is what I have discovered - They are selling gold jewelry for children made of "dirty gold" which was m...

#282336
Dec 18, 2011
192

Cetj98168
Macys - Macy's supports foreign child labor!

Macy's is selling jewelry made from "dirty gold", gold which is mined by small children in Africa and Peru! They also sell clothes made in sweatshops in Vietnam, Indonesia, et...

#282335
Dec 18, 2011
147

Anonymous
Macys - EZ Return Card. What a rip off

I received a jacket as a present. The gift included a gift receipt. I did not need another jacket and I wanted to purchase a Kindle. I thought that I would return the jacket and...

#282232
Dec 17, 2011
203

Bill9
Macys - Macy charging late fee &interest no reason

Hi to all MACY customer . be careful always check your macy statement and your return while the time you pay your bill until the new statement time comming macy always charge the ...

#281942
Dec 16, 2011
197

Anonymous
Macys - Didn't receive order. Didn't receive refund.

I ordered a pair of diamond studs in good faith. Macy's doesn't deliver to post office boxes. I live in Carmel-by-the-Sea, California. We don't get U.S. mail delivery t...

#281748
Dec 15, 2011
221

Bahumbug
Macys - Dissapointed in quality

I just opened an account at Macy's in Calumet City, Illinois and purchased some items. My coworkers shop there often and the quality of the products looks very good. The very next ...

#281078
Dec 12, 2011
182
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Reviews 1-30 of 235

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For some people store is like a paradise. A store is a retail establishment selling items to the public. There are different types of stores: department stores, shops, retail outlets, boutiques, department stores, chain stores, emporiums, supermarkets, superstores and megastores. Shopping is a unique way to spend time. Nothing can upset us more or vice versa, makes us the happiest people in the world. And it is all not about things you buy, but about the mood and the feeling of pleasure these things bring you. And sometimes even some grocery products bought in a food store mixed with good customer service and nice place to shop can turn into perfect shopping experience. People say that money cannot buy happiness. But our lives prove the opposite. And stores can prove it sometimes.

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