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When I applied for the Macy's Credit Card ($100.00) nobody asked me if I'd like to have a credit protection or gave me any information about this matter. I discovered this fees when I received a bill.

I discovered this fees when I received a bill, actually when I called customer service and asked what kind of fees is it. I said that I never signed for the protection service and I 'd like to cancel it.Macy's agent transferred me to credit protection customer service.They asked my address, I gave them my current one ( which appears on the macy's bill also), but they have my old address 2009 on the file (which I do not remember).

So they cannot cancel the service ( I never applied for) because cannot match data ( address). I asked why they did not update the customers files, they said that client must to call & update it.I do not know that this company even exist.

Location: Altamonte Springs, Florida

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Just spent an hour on the phone cancelling Credit Card Protection for my Macy's card that I never carry a balance on. REALLY irritated!

Waiting for Macy's representative so I can cancel my Macy's card...I don't want a credit card where they give out my private information.

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