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I am very displeased with your service. My credit card was misused by someone else and I called to have it closed. I was told that the account was closed, but two months later, my checking account was credited for the $300 balance on the credit card ( I had an...
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#1088660
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Macys - Ordered Zarina from Macy's by Pulaski
Macys - Ordered Zarina from Macy's by Pulaski
Macys - Ordered Zarina from Macy's by Pulaski
I have posted pictures. I ordered the Zarina bedset from Macy's made by Pulaski because it looks gorgeous and my wife was in love with it. Upon arrival when the delivery guys started unpacking, i noticed that a wood piece at the back of the headboard was cracked where...
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2.0
Carle Place, New York
#1083093
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I purchased new 2 twin xl Sterns and Foster mattresses. Thee delivery men put a gouge in a brand new dresser when removing my old box springs. I spoke to someone every week for 5 weeks and was always told someone would call back in 24-48 hrs. I was asked to send photos...
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#1082985
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Macys - Items not received

Macys
#1079914
1.0
I have made some orders recently that haven't been received but say delivered and now because of previous orders that also weren't received, damaged, etc. the warehouse has decline my refund and will not ever give me a refund online for any reason because of this even though my orders were made before the warehouse decided this.
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Macys - Macy's no more for me

Macys
#1075800
3.1
Macys has way too ma y exclusions on a 10 dollar of 25 coupon,it saying use on clearance,but they do all clearance as a specials,or deal of the day,and of course it is excluded,very misleading. I go to kohls now,very honest,they take what they advertise.
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Macys - Denied the issue of a credit card

Macys
#1066932
Six of june nineteen seventeen
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Macys - LeVian ring purchased at Macy's constantly looses diamonds

Macys
#1060848
I purchased an engagement ring from Macy's in January 2016, it is a 14k rose gold ring with LeVian diamonds. Since purchasing the ring I have had to get the ring serviced 5 times to replace diamonds that have fallen out. I literally got my ring back yesterday evening and there is already a diamond missing. This is so frustrating and I don't know how to resolve it.
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Macys - Price scan was different then tag - manager said its system fault
Macys - Price scan was different then tag - manager said its system fault
Macys - Price scan was different then tag - manager said its system fault
TO WHOM IT MAY CONCERN This comment is regarding my recent trip to Macys Cerritos july 23 . I am a regular macy's shopper mostly I shop online . Yesterday after long time I went inside store to shop for mens clothing . Which turn out to be the worst experience I had in...
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1.0
I didn't like
  • Customer service - price discrimination
  • Customer service - price at pos wrong
#1081952
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I purchased from Macys in Oct 2016 a mattress in March I started getting bites on my ankle and leg. 4 doctors didn't know what the bites were but eventually found out they were bed bugs.After a month on the coach we exterminated with steam by Pestmax which corrected my...
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Product
#1081563
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Never order online---I have been a customer for tweny years---and the Call centers from Manilla are: inept, ***, do not understand or speak English well---and can be rude---After three unnecessary phone calls to my home around dinner time----I asked them to cease, or I...
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#1081027
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July 27, 2017, I placed an online order for brand name makeup due to Macy's "no shipping " on beauty items. I placed the order online and charged it to my Mastercard. After placing the order I needed to change it. I called customer service within the allotted 30 minute...
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#1080274
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Bought some expensive bras. I was talked into trying a new style that was not in stock but would be ordered for me. They were sent out to me from another store. When trying at home I did not like the fit. On returning to the store, all tags etc. intact , I forgot to...
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#1079181
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I have never had this terrible of service with you I am cancelling my red card and buying all my suits and corporate gifts elsewhere now I used to shop exclusively with macys because of your great service, I will now never shop here again. I had to call service...
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Anonymous
Smitty

How did you lose $1200 ?You didn't state the problem.And, apparently, you never figured out how to get results without using the telephone. You have become irrationally angry...

pandapandapanda
Anonymous

Jay - 91017051 (EXTREMELY RUDE - should be terminated put me on hold for an hour and hung up on me)

3.3
I didn't like
  • Need reps that understand english
  • False resolution
  • Customer service
#1077961
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Went online to order a bedroom set and mattress. I was instrucyed to call. I was on hold for over an hour. Hung up, called to "pay my bill". Agent answered. She said the furniture department closes at 5pm. Website says call up to 12am in one spot and also 3am in...
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1.0
#1075741
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