Macys
Reviews and Complaints
Return not refunded
Preferred solution: Full refund
Did not get my email confirmation for my matress
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGot the run around by customer service
- Established company with usually good products
- Horrible service
Preferred solution: Apology
User's recommendation: D not bother with the customer service all you will get is lies and the run around
About a Product
- Quality
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMultiple missed promises on furniture delivery
Preferred solution: Deliver product or service ordered
User's recommendation: Be prepared to wait a long time and experience multiple false promises.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerrible Customer Service & Adherence to (the damn) policy!
- Anything about them they are arrogant
- Hard to get a hold of
- Worst service ever
Preferred solution: Full refund
User's recommendation: Don't let yourself get pissed by Macy's customer service! If you are, pissedcustomer.com is the best place to vent how pissed you are.
Pickup
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI did not receive my items.
- Poor customer service because of access only outside the us
- Not professional
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t trust you!!!
Order has not been delivered
- Established company
- Ongoing sales
- No customer service
- Shoddy business practice
- Outsourcing to other countries
Preferred solution: Deliver product or service ordered
User's recommendation: Customer Service Line Stinks!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever order online from Macy's
- Web-site is difficult to use
Preferred solution: Fix the problem!!
User's recommendation: SHOP ELSEWHERE!
To say how I'm so upset about my credit card
User's recommendation: Stop doing business with macy because you will get robbed
Package received but not ordered
Preferred solution: Let the company propose a solution
Macy's credit card number, up-to-date, was denied
- Options on products and product availability
- Have not been able to get problem resolved
Complaint about disfespectful treatment while shopping at Macy's
I was checking out after purchasing merchandise at the store closing of the Marlow Height's Macy's in Marlow Heights, Maryland. When I gave the clerk my merchandise, she handled it with total disregard for its value to me.
In addition, she marked on the tags with a marker.
As a 40-year Macy's customer, needless to say, I was extremely disappointed in her behavior. I am registering this complaint to voice my dissatisfaction with the treatment I received at Macy's store closing in Marlow Heights, Maryland, and to alert others of the situation.
User's recommendation: Make sure you receive the respect you deserve as a loyal customer!!!rve
Trouble with online order
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Why don’t you just take it to a UPS store yourself and it shouldn’t cost you a thing. Just tell them it was delivered to you by mistake.
They should be able to get it to the correct address. Otherwise, just keep it or donate.