filters
state:
Show
city:
Show
category:
Show
product:
Show
I have been a loyal credit card customer since 2008. I have been timely with my payments and a loyal shopper. Last year, as I was completing my Doctorate degree, I was laid off of work on June 7, 2016. I contacted Macy's to inform them that my income had ceased. I knew...
Read more
Anonymous
Anonymous

"..Doctorate degree...","...laid off of work..."Hmm.

Anonymous
Anonymous

Nasty world we live in!

3.3
#1026181
Reply to reviews
I have an account with Macy's but wanted to pay with a check. No one could tell me why the check was rejected. Called the Certegy Check Services they had no idea. The bank said lots of money in checking account. Tried again still check rejected. Spent two days on the...
Read more
5.0
I liked
  • Workers tried to help
I didn't like
  • Could not use personal check was rejected
#1025019
Reply to reviews
Good evening: I have been a Macy's customer for at least 40 years ago, I consider that we as continuous buyers coming to purchase nice products here in Macy's, which has been a prestigious store for decades, are always willing to come back. I want to express my full...
Read more
Anonymous
Taylor

Unfortunately Mrs Stine, when we have to take links out of a watch, the customer is waiting. As a jewelry employee, we are told we can only deal with 1 customer at a time bec...

Anonymous
West

Your complaint is ridiculous. The other client she was helping, the one whose watch she was fixing, should that customer be ignored for you?

I liked
  • For good prices
  • Good for years
#1021732
Reply to reviews

Macys Manager Review

Macys
#983894
1.0
Details
Supervisor named Carlos at the parkchester bronx location was very rude and unwilling to give his last name ..refused to resolve a mistake made on their part due to the holiday rush on New Year's Eve
Comment
Show
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty

Macys Account Review

Macys
#974085
3.9
Details
Macy's took it a pond themselves to enroll me in a credit protection plan at my cost! I called to cancel! Now i decided to close out my account with them!
Comment
Show
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Monies Review

Macys
#965493
1.0
Details
I've been A Macy's card holder for 25yrs,And I'm done ,Unbelievable ,I love my..........JC PENNEYS ,GOOD BY RED CARD
Comment
Show
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Short Review on November 25, 2016

Macys
#961214
1.2
Details
i applied for them, got the scheduled interview confirmation and then i got an email saying the interview was cancelled and then today i got an email saying this interview is still on and confirmed.
Comment
Show
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Product or Service Quality
Staff
Value for money
Warranty
Website
I recieved a voicemail and ignored every call to make sure it wasn't spam. I finally decide to answer after the first ring and got a hang up. I have made my payments on the bill which is less than 100 US Dollars! Law suit action shall we for harrasment of company? The...
Read more
3.3
#1018881
Reply to reviews
I AM SO MAD. I was looking foward to wearing my north face hoodie. It was on sale and I was excited! I bough a black and gold one. A week later it arrives. After waiting for so long, IT GETS SHIPPED TO THE WRONG HOUSE. My "neighbors" from 7 houses away recieved the...
Read more
Anonymous
Twofaced

wow. so your jacket arriving at your neighbors house is somehow macys fault?? Why dont you blame yourself for entering the wrong address or blame whatever mail carrier deliver...

1.0
#1016040
Reply to reviews
I purchased a bronzer brush from my face and all little hairs came out of the bronzer brush so I returned it the same day I got it I tried in the car and the girl behind the counter had a really crappy attitude about it like she didn't even care why she just was rude...
Read more
5.0
#1015351
Reply to reviews
I want to start off by saying that I am a regular shopper at Macy's and absolutely love your stores. My mother has worked for Macy's for many years and I normally shop at her location at the North Park Center. However yesterday I was in a rush for time so I decided to...
Read more
3.2
#1013292
Reply to reviews
I know for a fact that Macys in the Holyoke Mall has taken a turn for the worse. Hiring loud ghetto individuals is not a way to attract customers. Someone wearing to tight jeans with boots who continually pulls up her pant because they are so tight is not someone who...
Read more
2.0
I liked
  • I liked the sell
#1010158
Reply to reviews
Never, never, never purchase a bogus Beautyrest mattress form Macy's. It has been a nightmare to resolve the problem. They seem to forget I am the customer, only thing they care about is to hook you into a sale and a credit card, then when your mattress arrives and...
Read more
#1010126
Reply to reviews
Sad day in a failing department store to play liberal politics and choose for the customer what they can and cannot purchase...Ivanka Trumps clothing line interested the younger savvy dresser for most part Macys catered to the frumpy old lady...Stand up for all of your...
Read more
MattD78
MattD78

God forbid a business decide for itself who they choose to do business with. You are certainly welcome to take your business elsewhere, but so are they. Welcome to free enterp...

Anonymous
Mad ***sumer

Your store is handling the Ivanka Trump line wrong! Pretty bad that your store is one sided! Won't shop there anymore!

#1005516
Reply to reviews