Went online to order a bedroom set and mattress. I was instrucyed to call. I was on hold for over an hour. Hung up, called to "pay my bill". Agent answered. She said the furniture department closes at 5pm. Website says call up to 12am in one spot and also 3am in...Read more
Spent over three hours on phone trying to order something that was only available on line. Talked to 5 people in 3 departments. They tried to put the charge thru 3 tines on Macys cards and 17 times on MasterCard. I have excellent credit but woke up next am to fraud...Read more
- Products and sales
- Product i purchased
I didn't like
- Dealing with any of the employees
I have called multiple times in regards to a Mac makeup employee Melissa Fuentes at Macys at the MAC counter in Burbank, CA at 200 E Cypress Ave, Burbank, CA 91502. She has refused service to me and my friends due to personal reasons outside of work. I have never met...Read more
Macys Account Review
Macy's took it a pond themselves to enroll me in a credit protection plan at my cost! I called to cancel! Now i decided to close out my account with them!
I've been A Macy's card holder for 25yrs,And I'm done ,Unbelievable ,I love my..........JC PENNEYS ,GOOD BY RED CARD
Short Review on November 25, 2016
i applied for them, got the scheduled interview confirmation and then i got an email saying the interview was cancelled and then today i got an email saying this interview is still on and confirmed.
Short Review on November 17, 2016
A *** place to work.
I purchased an engagement ring from Macy's in January 2016, it is a 14k rose gold ring with LeVian diamonds. Since purchasing the ring I have had to get the ring serviced 5 times to replace diamonds that have fallen out. I literally got my ring back yesterday evening...Read more
I had been looking for a white cardigan and I finally found something I liked online but I didn't purchase it. I decided to come to the store after work. Made my way to the 5th floor, found the cardigan, went to the first register, there were 2 people in front of me...Read more
First time had a rude lazy salesperson.Talked to manager on phone.Went back in and talked to a different salesperson,and was ready to buy a sofa ,she walked away and never came.back.Spoke to manager and she said the salesperson was the only one there ,and had 3...Read more
I started at 7.25 at macys ot took me 5 years to get to 9.95 when other hires being hired for my same job where being hired at 10 dls an hour when i was still at a pathetic 8 dls do not work for macys. I left tat job 2 weeks ago i still havent received my last paycheck.Read more
Purchased "Hannon Recliners by Simon LI"-called as soon as chairs delivered- uncomfortable-very hard & not the same specs as the model in the store! Picked out 2 new (equally expensive) chairs to replace them & asked Macy's to waive the 15% restocking fee. Sent a rude...Read more
If you were not sure if you wanted to grant me a credit increase then you shouldn't have ran it.What I haven't paid to others shouldn't have anything to do with you.I pay and I make a payment every month on time.So please understand where I'm coming from.Thats it so...Read more
I had the same experience as the person who told of trying to pay for makeup with her check. The counter person, manager and credit dept. all said the same thing "Your check is not accepted". When I called my bank Mgr. she said there was more than enough money to cover...Read more
I didn't like
- Rude sales person
- Lack of common sense of management
- Poor customer service
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