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I will never ever ever ever shop with Macy's again..this company should be ashamed of themselves i waited for customer service for 35 minutes each time i called..they dont speak english and you cant understand them and they cant understand you...i have waited on a...
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1.0
#978586
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I have been trying all morning to speak to an agent, Dear Lord, they do NOT understand English!!! This is UNACCEPTABLE. They lost my shipment, not ONE person I spoke to could understand me and I couldn't understand them, what a HORRIBLE experience. I paid extra for...
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#978002
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A few months ago my dad was diagnosed with stage 4 lung cancer. Needless to say, it was a horrible time when we were all scrambling to process what was happening and make decisions concerning his care. In the midst of this crisis, I didn't pay any of my bills. However,...
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offconsumerpissed
offconsumerpissed

Very sorry for your loss. It really does stink to lose a parent.However, let's not ignore reality. To be sent to a creditor, you have to be really far behind in your bill. Lif...

#977460
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Short Review for July 02, 2016

Macys
#875938
1.0
Impossible to do an online order with Macys. Used three different credit cards. Bank verified that all details are correct. Yet Macys cancelled my order all three times. Impossible to order online ans customer service absolutely horrific. Their response was just: there is something wrong with your name billing address or telephone number So upset!
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Macys Customer Care Review

Macys
#872985
Very bad employee they don't know what do ,they take for ever to solve problem they don't know what customer serive mean . They have no respect to customer and very rude
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Macys Customer Care Review

Macys
#826297
Thank you for this information, Macy's Unprofessionals Reps have been giving me the same *** since November 2015. Macy's Las Vegas NV
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Macys Staff Review

Macys
#821949
1.9
A group of my lady friends were planning to purchase makeup at the Milford, Ct store. We observed one young employee applying her own makeup, totally ignoring our group of prospective Mac clients. We tried the other side of the counter and observed two employees chatting. In disgust, we left the store. We will never shop there again. A group of unhappy ladieshj
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Do you ever wonder what happens to the clothing and other products which people return to Macy's? They are put back on the shelf and sold as new. The clothing is not cleaned or inspected for damages or use. I bought a coffee pot from Macy's. When I took it home and...
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Anonymous
Anonymous

who buys a $98 hoodie?

Product
#975203
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Managers always say to "use your empowerment and do what's best for the customer" DO NOT LISTEN TO THEM! Was fired because I was told if a customer complaints about the coupon, adjust the price for them and don't call a manager. Had a nice little talk with lp who then...
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2.3
#973856
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Every time I go to Macy in person or call on the phone entire with no patience don't know how to wait on others at times explain things well enough for others to understand them throughly/correctly, associate/associates always give me big bad attitude like they're...
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1.0
#970542
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I bought over $5000 in furniture from Macy's and set it up on an automatic payment from my bank account to be repaid on time. The date given me to pay was the 10th of the month so thats the day I set up the automatic payment from my bank. Without checking the monthly...
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#970439
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Went into Macy's today 12-09-2016. Saw a hanging from the ceiling. The sign said. Happy Giving? Really what dose that mean? Do we have to be so freaking politically correct we can't say Merry Christmas anymore? I never saw this sign in there last year or any where...
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Anonymous
Anonymous

You're an ***. You realize the first day of Hannukah was December 24th. And Macy's has always had the Happy Giving sign up since it's their Believe in the Magic season. You ...

1.0
#970110
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Macys ships with the post office. Nothing worse that the post office for shipping. My package got re-routed to the wrong post office!!! How does this happen???????? Now they can't find it. I think it would be much better to use a regular shipping firm that knows what...
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#969043
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I ordered an expensive coat from Macy's in NYC, which they hand delivered (for $5) to my house IN A SHOPPING BAG. That was great. But the coat did not fit. They advertise they will pick it up for $6.95, which I tried to arrange. Two weeks later, after probably 10...
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1.0
I didn't like
  • Abominable customer service
#966280
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