I have had a wonderful experience with Macy's customer service. I received a few items in my china set I ordered that were chipped in the process of delivery (and received 8 salad plates instead of 4 salad plates and 4 dinner plates), and they are sending me an...Read more
MACY'S NEEDS TO RETRAIN THOSE PUNJABI *** OR GET BETTER PEOPLE TO DO THE JOB. SPENT OVER 3 HOURS ON THE PHONE WITH THEM TO DO A SIMPLE PRICE MATCH AND EITHER THEY TOOK FOREVER OR HUNG UP THE PHONE!! WTF. LAST GIRL I SPOKE TO I TOLD HER IT WAS TAKING TOO LONG AND TO...Read more
Macy's emails me a link to a statement but when I try to access the statement, I can't. They outsourced this function and when you click on the link, you get transferred to a website that never works. Its awful. I tried to get them to email me my statement rather than...Read more
Tuxedo Rental Review
by anonymous #817086
1 of 1
Today Friday March 25, 20016 We went to Macy's to pick a rented tuxedo this is the sign we saw. Out to lunch. We waited almost forty minutes Clerk did not return. This is totally unacceptable. Clerk from another department finally assisted us. Does Macy's have only one clerk in the tuxedo department in Town Center Mall Georgia?
Other Product Review
by anonymous #814896
Today Mach 22 kings plaza sale day on line 45 min. Made still on line women's Dept.
Macys Commercial Review
by kerriflowers06 #814502
I absolutely hate your Heidi commercials. I have young children and dont appreciate you having that slutty of commercial.
Macys Staff Review
by anonymous #812880
The people in security bullied their workers to the point of where they make their employees quit.
Do not attempt to order anything from Macy's 3 weeks before Christmas because they seem to be too busy to process the order much less deliver it in a timely manner. When you call customer service you will be on hold for 5 or more minutes then you will talk to someone...Read more
lousy lousy customer service!! i was given at least 4 people who are "experts" and can deal with the problem. all i wanted was my shipping and billing address to be the same. they couldn't do it!!!! then i asked for a receipt for a rebate. they said they cant give it...Read more
Hello I'm just coming from Burbank Town Center Macy's. The SA that was helping me was named Aniyah. She works at the first floor. She was very very rude. She called me a liar and she made my 1.5 years old daughter to cry because she was playing with empty gift cards....Read more
When you Provide Macys with Customer Service you are No Longer an Employee of this Company, you are called Dishonest to theCompany!!1 but not one time has any customer complained of the service they recieved from me! I went above and Behind to please all macys customer...Read more
I was hired as a seasonal associate in Pricing at a Southern CA mall, and it's been a complete joke of a job. I've only picked up a few shifts outside of my department, and haven't worked a single pricing shift. Horrible training and downright *** leads (mean ***, not...Read more
I have a person who was on my card and I wanted them removed Macy's informed me that they cannot do it as it is considered a joint account. I had put the person on the card when she was 16 and was never told that I could not remove her. I was never told when I got the...Read more
I used my credit card when shopping in the states, and paid it off at the time of purchase, but a year ago, somehow the card wasn't paid off. I sent them a cheque which was not returned until after some outrages charges started. I ended up paying over $100 interest on...Read more