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This is terrible that this happened to you. I'd be pissed also. But honestly, this retail giant (almost going bankrupt) does train its employees to furbish stories about their products. Just like we are told to force customers to apply for Macy's cards & tell them it...
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1.9
#1045561
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Horrible experience with the staff. They ignored the elevator alarm ringing when me, my wife and our 17 month old baby were stuck in it for 15 minutes. Staff working in the bags dept outside the elevator turned a deaf ear to it. Luckily a passing by customer heard us...
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Anonymous
Gemini

obviously if the security is working on the sales floor that means that they wouldn't have heard the alarm because they would need to be in their office( at their computer) to...

Anonymous
Mumbai

The building is not owned by us dummy! It is a rented building therefore the staff have zero training with this. Security is paid to watch suspicious activity, not help custom...

1.0
#1040720
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No wonder they're closing stores. I applied for and got approved for a Macy's CC. Placed an order, got email confirmation - then email it was CANCELLED. OK - thought it might be because the CCard was new.......so placed another new order using my Debit Card. Again,...
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1.0
#1038916
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Macys Cashier Review

Macys
#934868
on Sunday 9,2016 I went to buy at Macy's out let the cashier found my Bloomingdale's card and kept it,today 10-11-16,i call the cops and toke'm to the store ,managers are full of *** and I'm not done !! my phone is 917 674 1493 call at any time....
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Short Review on September 14, 2016

Macys
#919001
Maceys respect their employees they approve of abuse of women from people who work in the store unacceptable
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Simmons Bedding Company Mattress Review

Macys
#892047
3.1
Details
I bought a beautyrest black mattress about 3 years ago. It's started sagging within 3 months so thought they would return it. But oh no. It has to sag 1 3/4" before they consider it defective. So I am taking 4 Advil a day. Am thinking about suing them in small claims court
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Macys Rebate Review

Macys
#890550
1.0
Details
I will not be back. I wanted to use the 20 percent off was told I could not use on sale and it said u could so sad. Had one if u spent 40 or more u could get 15 off again they said no because they all ready had it marked down. Well why did u send the coupons out of u could only use them on nothing. I go to kolhs all the time never have any trouble guess i will be shopping there more so sad
Comment
Show
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
I've called several times since February in regards to not receiving my Thanks for sharing rewards card. Every time I get the same answer "you should get it in 7 to 10 business days." its now April 21, 2017 and nothing. When you ask for a manager in the US they give...
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1.0
#1037359
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I ordered two items that were exactly the same. They shipped separately, I had no problem with that so I waited. 9 days pass and I try and call to find out what the status was, they said status will be updated in 24 hours if we don't contact you, please call us back....
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1.2
#1036893
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Your return request was received. My Account WOMEN  SHOES Hi Mercedes, We've received your return request. We'll issue a credit once we receive and process your item(s). Please follow the delivery instructions on the return confirmation to package, label and ship your...
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I didn't like
  • Poor business practices
  • Dishonest employee
#1036496
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I ordered 3 pairs of shoes which were to come in 2 shipments. For whatever reason, they reached back into Christmas time when I sent my daughter 2000 miles away some things and sent them to her. She has to ship them to me. If they get stolen or lost...oh well! Who...
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Anonymous
Panda

Cry me a river. You seriously think they care that your daughter moved??? Your Mom must have raised you telling you you were special.

#1033383
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Purchased a BeautyRest Mattress set which was on sale, and now it's $100 less from the original sale price. I called Macy's Customer Service and spoke to Jevon and was told that the "adjustment" will only be honored if it was within 10 day. I did not feel he was...
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Anonymous
Anonymous

Just wanted to add: I am not "pissed", but I am Disappointed with the results of my conversation with Jevon. He needs to change his attitude, and at least try to pretend t...

3.5
Product
I didn't like
  • How my problem was handled by jevon from customer service
#1030357
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I have been a loyal credit card customer since 2008. I have been timely with my payments and a loyal shopper. Last year, as I was completing my Doctorate degree, I was laid off of work on June 7, 2016. I contacted Macy's to inform them that my income had ceased. I knew...
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Anonymous
Anonymous

"..Doctorate degree...","...laid off of work..."Hmm.

Anonymous
Anonymous

Nasty world we live in!

3.3
#1026181
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I have an account with Macy's but wanted to pay with a check. No one could tell me why the check was rejected. Called the Certegy Check Services they had no idea. The bank said lots of money in checking account. Tried again still check rejected. Spent two days on the...
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5.0
I liked
  • Workers tried to help
I didn't like
  • Could not use personal check was rejected
#1025019
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