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Macys - FURNITURE FLIMSY - PROTECTION PLAN WORTHLESS
I bought a couch and a side chair and the Protection Plan to service them if there was a problem. The problem is - they are cheapskates! The 'core' of some of the cushions began to flatten within the year and they came to see and said this was normal 'wear.' It's...
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Anonymous
Bshar

I bought worry no more plan on 2014, diskette table and 2 chairs, both chairs look brand new, but the same right front legs are wobbling, called legs not covered, so I spent a...

Anonymous
Molly

Well then you should run for president.

2.9
I didn't like
  • Shoddy business practice
  • Protection plan
#1115541
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Macys - Ordered Zarina from Macy's by Pulaski
Macys - Ordered Zarina from Macy's by Pulaski
Macys - Ordered Zarina from Macy's by Pulaski
I have posted pictures. I ordered the Zarina bedset from Macy's made by Pulaski because it looks gorgeous and my wife was in love with it. Upon arrival when the delivery guys started unpacking, i noticed that a wood piece at the back of the headboard was cracked where...
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2.0
Carle Place, New York
#1083093
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Macys - Price scan was different then tag - manager said its system fault
Macys - Price scan was different then tag - manager said its system fault
Macys - Price scan was different then tag - manager said its system fault
TO WHOM IT MAY CONCERN This comment is regarding my recent trip to Macys Cerritos july 23 . I am a regular macy's shopper mostly I shop online . Yesterday after long time I went inside store to shop for mens clothing . Which turn out to be the worst experience I had in...
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Anonymous
Emily

Since the company policies have become stricter, the employees are not allowed to change prices on those items anymore. Period. The registers don't allow it. So harassing a ca...

1.0
I didn't like
  • Customer service - price at pos wrong
  • Customer service - price discrimination
#1081952
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Macys - Diamond fell out of earrings after one week of wearing them
1/1

Macys - Diamond fell out of earrings after one week of wearing them

Macys
#1041329
1.8
Details
After wearing Small clusters diamond earrings for one week the diamond fell out. Very disappointed
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
Warranty
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Macys - Simple Review #1468552384
Macys - Simple Review #1468552384
1/2

Michael Kors Handbag Review

Macys
#882735
1.0
Details
My husband bought a Michael kors handbag at Macy's store handles broke in three months he paid $150 I think the fake looks better than that one Then I went to the Macy's sore and they didn't give me any solution after this experience wouldn't buy on Michael Kors anymore
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Macys - Review about Tuxedo Rental from Jackson, Tennessee
1/1

Macys - Review about Tuxedo Rental from Jackson, Tennessee

Macys
#817086
Today Friday March 25, 20016 We went to Macy's to pick a rented tuxedo this is the sign we saw. Out to lunch. We waited almost forty minutes Clerk did not return. This is totally unacceptable. Clerk from another department finally assisted us. Does Macy's have only one clerk in the tuxedo department in Town Center Mall Georgia?
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Macys - Simple Review #1417970743
1/1

Handbag Review

Macys
#566740
Ordered a Dooney and Bourke handbag online, when I got it found THESE in the pocket. Nice, Macy's. Disgusted
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Macys - No Customer Service
Purchased 2 leather recliners for XMAS. Delivery was on the 26th. Delivery guys put recliners house - we looked them over but didn't sit in chair. Delivery guy kept saying - everything ok, like we should have a problem - couldn't figure out why he asked so much. After...
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2.3
Product
I didn't like
  • Lack of customer service
  • Poor attitude
#987031
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Resolved

Macys Customer Care Review
I decided to have a bridal registry at Macy's because I have always loved the stores quality and customer service. There were a few items that I decided to return because either I had duplicate or someone bought me a similar item from another store. I got three...
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Anonymous
Anonymous

I am so sorry that happened. Usually they don't return the credit to your csrd. They put that credit in a store card. Hope things were resolved

5.0
#895681
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Macys - Horrible Experience
Macys - Horrible Experience
Macys - Horrible Experience
Macys - Horrible Experience
Macys - Horrible Experience
Macys - Horrible Experience
Macys - Horrible Experience
Macys - Horrible Experience
Macys - Horrible Experience
Macys - Horrible Experience
Hello Macy’s, I would like to say how DISAPPOINTED I am with your customer service. Let me explain a little about my frustration. I recently places 3 separate orders on Friday, June 3rd at Macy’s Online. I needed my items to be shipped in individual gift boxes, I then...
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Anonymous
Anonymous

a little too much drama and too many words here.

MattD78
MattD78

"They said that all these 13 incorrect UNAUTHORIZED pending transactions would fall off once my orders were shipped on Monday, June 6th and only the correct amount for each or...

#864728
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Macys - Robbed by Macy's
Macys - Robbed by Macy's
I am reading all of the other similar reviews and feeling like a fool for shopping at Macy's online. I am having the same problem as many reviewers - ordered online, paid by paypal, returned merchandise to the store 2 weeks ago(!!!!!!), have paper receipts in hand...
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Anonymous
Anonymous

the same here.. so many people around experience the same non-sense... shopped through online. returned items to the shop. they gave me a refund receipt. No refund on paypal. ...

2.4
I didn't like
  • Refund processing
#853768
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Macys - Cellar 10-piece punch bowl set hazard
Macys - Cellar 10-piece punch bowl set hazard
Macys - Cellar 10-piece punch bowl set hazard
While washing the punch bowl and taking measures not to drop it, the bowl broke off and cut my hand severely. As I examined the bowl later I discovered the rim of the bowl is extremely thin. I did not apply any pressure while washing, drop the bowl, expose it to...
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4.1
I didn't like
  • Product quality
#832184
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Macys - Diamond Heart Necklace Review from Honea Path, South Carolina
My husband bought a gold necklace from Macy's. Well when i put it on it didn't fit well. We went in to return it and we were told that because the jewerly tag was removed we could not get a refund or exchange it.Well i explained to the sales clerk that i had never...
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Anonymous
FargoLargo

Your post made me laugh out loud! Everyone knows Macy's has the most lenient return policy & will accept just about anything back. Did you have a receipt, CRL number for it? Y...

2.1
#807226
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Macys - Bernhardt 'leather' sofa & chair sold as real leather- Not real leather
We purchased a Bernhardt leather sofa, chair ottoman and other furniture 7-8 years ago. The furniture was in a room that was rarely used. We moved recently and began using the furniture. It started to peel. When we purchased this furniture we were told it was...
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Anonymous
Anonymous

The same thing happened to us in North Carolina for the price we paid Boyles Furniture would not back it up and so far we've had no luck with Bernhardt. It looks hideous and w...

Anonymous
Jacqueline Vasquez

This is terrible that this happened to you. I'd be pissed also. But honestly, this retail giant (almost going bankrupt) does train its employees to furbish stories about their...

#786984
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