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Macys - No Customer Service
Purchased 2 leather recliners for XMAS. Delivery was on the 26th. Delivery guys put recliners house - we looked them over but didn't sit in chair. Delivery guy kept saying - everything ok, like we should have a problem - couldn't figure out why he asked so much. After...
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2.3
Product
I didn't like
  • Poor attitude
  • Lack of customer service
#987031
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Resolved

Macys Customer Care Review
I decided to have a bridal registry at Macy's because I have always loved the stores quality and customer service. There were a few items that I decided to return because either I had duplicate or someone bought me a similar item from another store. I got three...
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Anonymous
Anonymous

I am so sorry that happened. Usually they don't return the credit to your csrd. They put that credit in a store card. Hope things were resolved

5.0
#895681
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Macys - Cellar 10-piece punch bowl set hazard
Macys - Cellar 10-piece punch bowl set hazard
Macys - Cellar 10-piece punch bowl set hazard
While washing the punch bowl and taking measures not to drop it, the bowl broke off and cut my hand severely. As I examined the bowl later I discovered the rim of the bowl is extremely thin. I did not apply any pressure while washing, drop the bowl, expose it to...
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4.1
I didn't like
  • Product quality
#832184
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Featured

Macys - Macy's Reviews not Published
Macys - Macy's Reviews not Published
Macy's did not publish a poor review I wrote for a product I bought online that never arrived. They are still selling the product on their website (see the attached screenshot), and they are still saying that it ships within 15 days, even though I have waited FOUR...
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Anonymous
Joey

Of course they're not going to tell you on the website that it's backordered! It's called MARKETING!!! And they do hire people to remove negative reviews. ALL businesses do th...

Anonymous
Anonymous

Why should they publish it? It's NOT a product review!!! Would you "review" a restaurant you couldn't get a reservation for? No one wants to hear your irrelevant whining, so d...

1.0
I didn't like
  • Being misled by information on their website
#778011
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Macys - Review in Supermarkets and Malls category from Brockton, Massachusetts
Macys - Review in Supermarkets and Malls category from Brockton, Massachusetts
I am in disbelief to find that the inside flap of my box was covered in blood. Although HIV cannot be transmitted through dry blood, you can be exposed to the Hepatitis B virus with direct contact of dry blood with an open wound. I understand that accidents happen and...
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#775668
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Macys - Forced to Pay FAR More Than I Should Have Been Charged; Customer Service Never Cared to Answer Questions
I bought two shirts for my girlfriend from Macy's, both of which were on the 50% off rack and marked down to $30. When I got my statement, I was charged the original price of over $60 for each. When I called asking to verify the mark down in place on the day of...
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Anonymous
Sammy

Why didn't you bother to notice this while checking out?? You're telling me the price rung up at double & you just ignored it & didn't question this with the sales clerk?? Sou...

MattD78
MattD78

Something's not right. If you purchased these at a Macy's store they would have given you a receipt at the time of purchase showing the price you paid. So does the store recei...

1.0
I didn't like
  • Poor customer service
  • Staff
#612274
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Resolved

Macys - Macy's is MEAN and UnFAIR!
Macys - Macy's is MEAN and UnFAIR!
Macys - Macy's is MEAN and UnFAIR!
Macy’s ORDER# 1102106267 UPS TRACKING # 1Z7270661247280441‏ I placed several orders with Macy's on 3/2/15 and was given various shipping and delivery dates for my purchases. One of those was due to arrive on 3/9/15, when it did not, I gave it a couple of days and...
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2.6
I liked
  • Product
  • Quality of item
I didn't like
  • Poor customer service
  • False advertising of stock
  • Product availability
#608134
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Macys - Worry no more claim denied - it is a scam
Title says every thing I want to say. I was a fool and bought worry no more warranty twice , but the first minor claim I had and they never honored it.... Scam ...be aware ...worry no more uniter is a scam, you will waste your money. They keep you on Hold forever, you...
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Anonymous
Savage

Please get off the internet and take your meds NOW!!! You know how the saying goes "burn me once"........SMH!

#441422
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Macys - MAKE MONEY ANYWAY THEY CAN
I found out from someone that he had been charged an interest fee twice one for the balance owed plus interest on top of that interest.They did this on a ZERO amount owed.Now how is this possible?You owe no money your account has been paid off and they are charging you...
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#429154
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Macys - MACY'S Hazrd
I was changing in the Macy's fitting room when i felt sharp pain in my foot;: I looked down a two pins were stuck in my foot. I then noticed that the whole room was covered in pins. I reported it in the store and the manager customer service was horrendous, but...
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Anonymous
Jacqueline Velasquez

Why would you take your socks off in a public changing room??? That is as gross as being barefoot in a public shower!!!

Anonymous
anonymous

Why do you want customer service to get in touch with you? I would never take my shoes off in a public place, you don't know who has been there before you, that might have so...

#414022
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Macys - Diamond fell out of earrings after one week of wearing them

Macys
#1041329
1.8
Macys - Diamond fell out of earrings after one week of wearing them
1 of 1
After wearing Small clusters diamond earrings for one week the diamond fell out. Very disappointed
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Macys - Review about Tuxedo Rental from Jackson, Tennessee

Macys
#817086
Macys - Review about Tuxedo Rental from Jackson, Tennessee
1 of 1
Today Friday March 25, 20016 We went to Macy's to pick a rented tuxedo this is the sign we saw. Out to lunch. We waited almost forty minutes Clerk did not return. This is totally unacceptable. Clerk from another department finally assisted us. Does Macy's have only one clerk in the tuxedo department in Town Center Mall Georgia?
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Handbag Review

Macys
#566740
Macys - Simple Review #1417970743
1 of 1
Ordered a Dooney and Bourke handbag online, when I got it found THESE in the pocket. Nice, Macy's. Disgusted
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