As an employee of Macy's I have recently been introduced to MySchedulePLUS. IT IS AN INSTRUMENT OF TORTURE! We used to have a core schedule that worked for all employees and we could plan our lives and take care of our families. Now we do not know from week to...Read more
I have been geting swamped with calls on my cell phone from Macy's collections asking me to call them. I receive these calls numerous times a day telling me to call them back (800-501-3207). I called them months ago and they had a different name assigned to my...Read more
I get all these 15% to 20% off bonus cards in the mail, and high tail up to Macy's to use them on a couple purchases......better read the really small print about all the exclusion before you go! After the LIST goes on and on, you realize there isn't a stinking thing...Read more
Macys - Items not received
I have made some orders recently that haven't been received but say delivered and now because of previous orders that also weren't received, damaged, etc. the warehouse has decline my refund and will not ever give me a refund online for any reason because of this even though my orders were made before the warehouse decided this.
Macys - Macy's no more for me
Macys has way too ma y exclusions on a 10 dollar of 25 coupon,it saying use on clearance,but they do all clearance as a specials,or deal of the day,and of course it is excluded,very misleading. I go to kohls now,very honest,they take what they advertise.
Macys - Denied the issue of a credit card
Six of june nineteen seventeen
Macys - LeVian ring purchased at Macy's constantly looses diamonds
I purchased an engagement ring from Macy's in January 2016, it is a 14k rose gold ring with LeVian diamonds. Since purchasing the ring I have had to get the ring serviced 5 times to replace diamonds that have fallen out. I literally got my ring back yesterday evening and there is already a diamond missing. This is so frustrating and I don't know how to resolve it.
I signed-up for a Macy's credit card because they offered me 40% off of my purchase. I don't usually sign-up for store credit but the discount was too big to resist. The offer turned out to be a lie - an additional 20% reduction off an amount already reduced 20%. ...Read more
I have Macys account from more than 2 years now.All of sudden stopped getting coupons in mail. Last coupons i got was in October. My neighbors and friends are getting regularly. In spite of huge shopping in Macys. I am not getting coupon is disappointing. I asked in...Read more
I go in for my first day on work 20 minutes ahead, I was greeted by Scott and he told me where to go and what to ask. I walk up to the counter and none of the three employees knew I was coming or that they had to “help” me. I go to log in and I don’t know my pin number...Read more
TO WHOM IT MAY CONCERN This comment is regarding my recent trip to Macys Cerritos july 23 . I am a regular macy's shopper mostly I shop online . Yesterday after long time I went inside store to shop for mens clothing . Which turn out to be the worst experience I had in...Read more
I have posted pictures. I ordered the Zarina bedset from Macy's made by Pulaski because it looks gorgeous and my wife was in love with it. Upon arrival when the delivery guys started unpacking, i noticed that a wood piece at the back of the headboard was cracked where...Read more
Carle Place, New York
I recently placed 2 orders for Michael Kors bags through Macys.com. The first order I bought 2 bags that were on sale and they shipped me customer return bags. Customer service said I was supposed to receive new ones and apologized and I returned one that was horribly...Read more
I didn't like
- Poor customer service
I dropped my wife off at the Sioux Falls Macy's where she was going to run in and pay her Macy's Credit Card bill and order another purse for a friend as a birthday gift. As I sat outside in my truck, with my infant daughter - I could not for the life of me understand...Read more
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