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As an employee of Macy's I have recently been introduced to MySchedulePLUS. IT IS AN INSTRUMENT OF TORTURE! We used to have a core schedule that worked for all employees and we could plan our lives and take care of our families. Now we do not know from week to...
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Anonymous

Anonymous Macys seems great but underneath the nice and polite people is a system that doesnt do our employee's enough justice. Its ridiculous. There are alot of people scraping what li...

Anonymous

vera the WORST website EVER!!!!!!!

I have been geting swamped with calls on my cell phone from Macy's collections asking me to call them. I receive these calls numerous times a day telling me to call them back (800-501-3207). I called them months ago and they had a different name assigned to my...
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Anonymous

Anonymous Rec'd this as a robocall twice in one day,, i added my newly changed number to the do not call registry a few days ago so im not sure if this is a somewhat legitimate call or ...

Anonymous

Anonymous Because Citibank now runs Macys credit. POS to deal with (i used to work at Macys and they harass everyone!)

I get all these 15% to 20% off bonus cards in the mail, and high tail up to Macy's to use them on a couple purchases......better read the really small print about all the exclusion before you go! After the LIST goes on and on, you realize there isn't a stinking thing...
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Anonymous

debra it is now march and i have not received the thanks for sharing card. have they already been sent and am i missing mine? thanks

Anonymous

Anonymous I love it! Get my money back every year and then some and then some more. It's all about timing and how much you spend. I sign up as soon as it starts and try to do as much...

#530081
Reply to reviews

Short Review for November 25, 2016

#961214
1.2
i applied for them, got the scheduled interview confirmation and then i got an email saying the interview was cancelled and then today i got an email saying this interview is still on and confirmed.
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Tuxedo Rental Review

#817086
Macys - Review about Tuxedo Rental from Jackson, Tennessee
1 of 1
Today Friday March 25, 20016 We went to Macy's to pick a rented tuxedo this is the sign we saw. Out to lunch. We waited almost forty minutes Clerk did not return. This is totally unacceptable. Clerk from another department finally assisted us. Does Macy's have only one clerk in the tuxedo department in Town Center Mall Georgia?
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Macys Card Review

#749710
1.2
Manger and supervisors name lovely are disrespectful and rude and they lie to customer what they have offered before to them and then thread me that if I record the conversation which i did I am not allowed to play anywhere and thread me that they have my credit score dropped and decline my Macy's card.
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Macys Commercial Review

#814502
4.0
I absolutely hate your Heidi commercials. I have young children and dont appreciate you having that slutty of commercial.
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I dropped my wife off at the Sioux Falls Macy's where she was going to run in and pay her Macy's Credit Card bill and order another purse for a friend as a birthday gift. As I sat outside in my truck, with my infant daughter - I could not for the life of me understand...
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LTCC

LTCC Anonymous....did you read my post? My wife had all the info Macy's needed from the online site....ie...item number and price.....she had just completed a like purchase the we...

Anonymous

Anonymous When ordering from inside a macy's, associates are ordering with all "in store" information and wouldn't know if an online price is different unless a customer mentions it. Ev...

3.0
I liked
  • Bags
I didn't like
  • Customer service representative
#682704
Reply to reviews

I've just quit Macys after working there for 7 months. If you think Macys is a great place to work, then think again. First of all, the management at Macys retail stores are slave drivers. As a retail associate/cashier I was expected to lift many heavy boxes that...
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Anonymous

enslaved i try to keep positive, but i dread going in to work. Macys should throw us a bone, and give us three sick days. Bring everybody up to 12 dollers and hour. its so sad to see t...

Anonymous

JT Macys Associate The point system is fair. Only a point deduction for consecutive sick days. You earn back a point every month of perfect attendance. Key days worked during the holiday system ...

Macys - Horrible Experience
Macys - Horrible Experience
Macys - Horrible Experience
Macys - Horrible Experience
Macys - Horrible Experience
Macys - Horrible Experience
Macys - Horrible Experience
Macys - Horrible Experience
Macys - Horrible Experience
Macys - Horrible Experience
Hello Macy’s, I would like to say how DISAPPOINTED I am with your customer service. Let me explain a little about my frustration. I recently places 3 separate orders on Friday, June 3rd at Macy’s Online. I needed my items to be shipped in individual gift boxes, I then...
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MattD78

MattD78 "They said that all these 13 incorrect UNAUTHORIZED pending transactions would fall off once my orders were shipped on Monday, June 6th and only the correct amount for each or...

Resolved

Macys - Macy's is MEAN and UnFAIR!
Macys - Macy's is MEAN and UnFAIR!
Macys - Macy's is MEAN and UnFAIR!
Macy’s ORDER# 1102106267 UPS TRACKING # 1Z7270661247280441‏ I placed several orders with Macy's on 3/2/15 and was given various shipping and delivery dates for my purchases. One of those was due to arrive on 3/9/15, when it did not, I gave it a couple of days and...
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2.6
I liked
  • Quality of item
  • Product
I didn't like
  • Product availability
  • Poor customer service
  • False resolution
#608134
Reply to reviews
I have so far ,recieved one week of harassing phone calls from someone that Macys has hired to harass people who are DAYS late on a cc bill. I have looked up the number and 100's, if not 1000's of people are getting these calls.google it . 727-556-7300. I have...
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Anonymous

Anonymous Are you willing to discuss your story with me? I work in publicity and I am writing a release about this as it happened to me as well.

Anonymous

Leo I am getting these also, sometimes 5-6 times a day and from various numbers. Even if you answer the call there is nothing on the other line. It hangs up. I have these numbers ...

MACY'S Department Store Location; Sherman Oaks, CA 91423 MACY'S forced my wife to resign for her disability by Undue Influence The manager forced and coerced my wife to sign papers to quit her job (to resign) Macy's did discriminatory discharge on my wife It was...
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Anonymous

jenny Macy's is walking the line, help to put this company out of commission - the sooner the better

Anonymous

Michelle To Joan and ex paralegal trained not to trust anybody (you did working while for a lawyer, but is goes the other way around Who can trust you? I\'m happy that you don\'t sho...

Contact Macys

Headquarters Address:
Macy's Credit and Customer Service
PO Box 8113
Mason, Ohio 45040
Phone:
(800) 659-6229
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Companies similar to Macys

There are too many stores going out of business and need the consumers business to "stay in business", so why shop at stores that have bad customer service and rude employees like Macys does. Go someplace else and shop. No more Macys for me ! I have given them too...
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Anonymous

Anonymous I worked in the Macy's wharehouse for almost five years and I can tell you that they treat there employees like ***. Management literally thinks they are superior to everyone...

Anonymous

Anonymous It just happened to my mother on Mothers day weekend! For those of you saying you don't believe this wait until it happens to you or someone you know. My mother wanted to go t...