Macys Complaints and Reviews
I have been geting swamped with calls on my cell phone from Macy's collections asking me to call them. I receive these calls numerous times a day telling me to call them back (800-501-3207). I called them months ago and they had a different name assigned to my phone. I told them they had the wrong # and to stop harrassing me. The phone calls stopped for about 2 months and now they have started again. What kind of moronic company does...Read more
As an employee of Macy's I have recently been introduced to MySchedulePLUS. IT IS AN INSTRUMENT OF TORTURE! We used to have a core schedule that worked for all employees and we could plan our lives and take care of our families. Now we do not know from week to week what days or times our shifts are and they are never convenient and never make sense. It makes me want to Quit! Also magic selling and scorecards are a joke and based on...Read more
Macys is a terrible place to work for. If you knew what they say about customers behind their backs or what they do to push more items on people you would never want another associate coming after you again. Been working at Macys for a month and a lot of people say "you should be grateful you have a job" yeah, i have a job alright but im not making any money because i cant get any hours. They have this ridiculous system in place for getting...Read more
Short Review for November 25, 2016
by soulwings38 #961214
i applied for them, got the scheduled interview confirmation and then i got an email saying the interview was cancelled and then today i got an email saying this interview is still on and confirmed.
Tuxedo Rental Review
by anonymous #817086
1 of 1
Today Friday March 25, 20016 We went to Macy's to pick a rented tuxedo this is the sign we saw. Out to lunch. We waited almost forty minutes Clerk did not return. This is totally unacceptable. Clerk from another department finally assisted us. Does Macy's have only one clerk in the tuxedo department in Town Center Mall Georgia?
Macys card Review
by Customer2496 #749710
Manger and supervisors name lovely are disrespectful and rude and they lie to customer what they have offered before to them and then thread me that if I record the conversation which i did I am not allowed to play anywhere and thread me that they have my credit score dropped and decline my Macy's card.
I get all these 15% to 20% off bonus cards in the mail, and high tail up to Macy's to use them on a couple purchases......better read the really small print about all the exclusion before you go! After the LIST goes on and on, you realize there isn't a stinking thing you can use them for. I only bought two items, and had to pay full price, so I threw them in the trash when I got home. Keep your wonderful passes and birthday "gifts" that say...Read more
#530081 by anonymous
I signed-up for a Macy's credit card because they offered me 40% off of my purchase. I don't usually sign-up for store credit but the discount was too big to resist. The offer turned out to be a lie - an additional 20% reduction off an amount already reduced 20%. Cashier didn't understand my logic, though. She said 20 + 20 equals 40. Anyways, I was approved for the credit and made my first and only purchase on 7/21. Yesterday, 8/8, I...Read more
I purchased a "Worry No More Warranty" (7 year) on a complete sofa set and ottoman. The cushions tore on the back where the backing met leather and when I called in to report it and get service, they refused to honor this warranty since it needed to be reported within 10 days of noticing the tear (I had noticed the tears about a year previously and just hadn't gotten around to reporting it since it was on the back of the cushions). They were...Read more
I bought this "Unlisted a Kenneth Cole Production" watch in Macy's. It is an extra wide leather band square faced watch with the date and weekday on the face. I have tried everything to set the date and weekday on this watch. There is only one winder on the watch. No pin holes. Because the watch band is so wide there is no way of seeing the back of the watch face without taking the watch apart. It did not come with any instructions. But...Read more
I go in for my first day on work 20 minutes ahead, I was greeted by Scott and he told me where to go and what to ask. I walk up to the counter and none of the three employees knew I was coming or that they had to “help” me. I go to log in and I don’t know my pin number because Human resource never told me how to set it up. So I head across the mall to Human resource and it was a simple fix and everything was okay. I go back up and I am ready to...Read more
I found out from someone that he had been charged an interest fee twice one for the balance owed plus interest on top of that interest.They did this on a ZERO amount owed.Now how is this possible?You owe no money your account has been paid off and they are charging you interest twice!So I asked them to send them to me so that I could see my statement. I dont have the copies I asked for.I did get a bill from Macy's for $15.00 on an account that I...Read more
I recently went to buy something at a Macy's store, and the salesperson told me that my Macy's credit card had expired (I hadn't used it in a year or two), but that they could apply for one for me on the spot electronically at the cash register. So I had to give some information, and sign the electronic pad at the register, and I was able to complete my purchase. The salesperson told me I would receive my new card in 7-10 days. In...Read more