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If you were not sure if you wanted to grant me a credit increase then you shouldn't have ran it.What I haven't paid to others shouldn't have anything to do with you.I pay and I make a payment every month on time.So please understand where I'm coming from.Thats it so...
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Anonymous
twofaced

okayy. umm you do realize that the computer does the credit increases/ decreases not a human right? The computer flagged you for a credit decrease for a good reason im sure. R...

#1049430
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I had the same experience as the person who told of trying to pay for makeup with her check. The counter person, manager and credit dept. all said the same thing "Your check is not accepted". When I called my bank Mgr. she said there was more than enough money to cover...
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Anonymous
Gemini

Did it ever cross your pathetic mind that some stores don't accept certain checks. Save yourself the trouble and get a debit card like everyone else. And I doubt that you will...

Anonymous
Angela

Lack of common sense?? Seriously??? People like you make me laugh. First of all, why don't you join the 20th century and stop paying for things with checks and pay with debit,...

1.5
I didn't like
  • Lack of common sense of management
  • Poor customer service
  • Rude sales person
#1047705
Reply to reviews
This is terrible that this happened to you. I'd be pissed also. But honestly, this retail giant (almost going bankrupt) does train its employees to furbish stories about their products. Just like we are told to force customers to apply for Macy's cards & tell them it...
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1.9
#1045561
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Macys Customer Care Review

Macys
#1047610
2.8
Clothes all over floor. Racks of clothes everywhere. No help. I heard Macys pays $9 a hr. Burger King pays $10.. Pay $11 a hr ... Ppl are saying Macys has changed from there family base to them for LGBT??? Insanity
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Earrings Review

Macys
#1041329
1.8
Macys - Diamond fell out of earrings after one week of wearing them
1 of 1
After wearing Small clusters diamond earrings for one week the diamond fell out. Very disappointed
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Servisio Al Cliente En Linea Review

Macys
#1034977
1.9
Supervisor david Rodriguez muy rasista
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Macys Customer Care Review

Macys
#1034652
1.2
Castumer service bad they discriminate to custumer.supervisor David rodrigez bad serves
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Horrible experience with the staff. They ignored the elevator alarm ringing when me, my wife and our 17 month old baby were stuck in it for 15 minutes. Staff working in the bags dept outside the elevator turned a deaf ear to it. Luckily a passing by customer heard us...
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Anonymous
Gemini

obviously if the security is working on the sales floor that means that they wouldn't have heard the alarm because they would need to be in their office( at their computer) to...

Anonymous
Mumbai

The building is not owned by us dummy! It is a rented building therefore the staff have zero training with this. Security is paid to watch suspicious activity, not help custom...

1.0
#1040720
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No wonder they're closing stores. I applied for and got approved for a Macy's CC. Placed an order, got email confirmation - then email it was CANCELLED. OK - thought it might be because the CCard was new.......so placed another new order using my Debit Card. Again,...
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1.0
#1038916
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I've called several times since February in regards to not receiving my Thanks for sharing rewards card. Every time I get the same answer "you should get it in 7 to 10 business days." its now April 21, 2017 and nothing. When you ask for a manager in the US they give...
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1.0
#1037359
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I ordered two items that were exactly the same. They shipped separately, I had no problem with that so I waited. 9 days pass and I try and call to find out what the status was, they said status will be updated in 24 hours if we don't contact you, please call us back....
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1.2
#1036893
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Your return request was received. My Account WOMEN  SHOES Hi Mercedes, We've received your return request. We'll issue a credit once we receive and process your item(s). Please follow the delivery instructions on the return confirmation to package, label and ship your...
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I didn't like
  • Poor business practices
  • Dishonest employee
#1036496
Reply to reviews
I ordered 3 pairs of shoes which were to come in 2 shipments. For whatever reason, they reached back into Christmas time when I sent my daughter 2000 miles away some things and sent them to her. She has to ship them to me. If they get stolen or lost...oh well! Who...
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Anonymous
Panda

Cry me a river. You seriously think they care that your daughter moved??? Your Mom must have raised you telling you you were special.

#1033383
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Purchased a BeautyRest Mattress set which was on sale, and now it's $100 less from the original sale price. I called Macy's Customer Service and spoke to Jevon and was told that the "adjustment" will only be honored if it was within 10 day. I did not feel he was...
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Anonymous
Anonymous

Just wanted to add: I am not "pissed", but I am Disappointed with the results of my conversation with Jevon. He needs to change his attitude, and at least try to pretend t...

3.5
Product
I didn't like
  • How my problem was handled by jevon from customer service
#1030357
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