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Why there is no negative rating? I wish I could do a -100 rating to their customer service. Called them and the customer service guy who answered my call was having lot of background noise (may be he was in a fish market ). They ( representative ) processed an order...
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#1134754
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I bought this and wore it a few times. Now I put it on the other day and there are feathers everywhere. On my floors and other clothes. I saw a feather fall on a desk at a store. Macy's said take it up with Calvin Klein. She said all those jackets do that. No, I have...
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1.8
I didn't like
  • Quality of their clothes
#1132476
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This manager in Mark downs ( Merchandising) yelled at me for something that wasn't in my control. First she gave a printer that had the wrong ticket color , and than yell at me for her mistake . The second day she gave me the same printer that was not working at all,...
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Anonymous
Emily

You can only pick up shifts in your own dept. But as a seasonal I think you can only pick them up is someone gives them to you on Inside. They'll need your employee# for that.

Anonymous
Anonymous

Horrible bosses are everywhere. Go to the HR department. Most jobs don't let you pick your own schedules they assign them when they need you.

1.0
#1124781
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Macys - Horrible experience

Macys
#1120265
1.5
Details
Very bad credit card application experience
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Macys - Items not received

Macys
#1079914
1.0
Details
I have made some orders recently that haven't been received but say delivered and now because of previous orders that also weren't received, damaged, etc. the warehouse has decline my refund and will not ever give me a refund online for any reason because of this even though my orders were made before the warehouse decided this.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Macys - Macy's no more for me

Macys
#1075800
3.1
Details
Macys has way too ma y exclusions on a 10 dollar of 25 coupon,it saying use on clearance,but they do all clearance as a specials,or deal of the day,and of course it is excluded,very misleading. I go to kohls now,very honest,they take what they advertise.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Staff
Value for money

Macys - Denied the issue of a credit card

Macys
#1066932
Six of june nineteen seventeen
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Well I have finally made peace with shopping at Macy's State Street Chicago! I had a terrible encounter with an employee on Sunday. In fact it was so bad, that several shoppers came and gave me their names and numbers in case I needed witnesses for when Macy's managers...
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Anonymous
Janelle

So they gave you horrible service and you say you will continue to shop there AND gave them 4 stars??? You smell like fish to me. Smh!

3.7
I liked
  • Product
I didn't like
  • Store manage and management team chicago state street store
#1122761
Reply to reviews
Well I have finally made peace with shopping at Macy's State Street Chicago! I had a terrible encounter with an employee on Sunday. In fact it was so bad, that several shoppers came and gave me their names and numbers in case I needed witnesses for when Macy's managers...
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#1122759
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Done with Macy's for good!!! I spent a gift card at Macy's and am trying to get it back after they sent me, TWICE, defective towels on an online order. I'm sick of these companies that only allow you to talk to people in FOREIGN countries who don't understand English...
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Anonymous
Jordyn

Lol! EVERY large company (including credit card companies) are outsourced. That's how they save money. Have you been living under a rock?? And shipping is ALWAYS free when you...

1.3
I didn't like
  • Wanted to charge me extra for shipping a replacement product
  • Dont listen to the complaint the customer is making
  • Stole three hours of my time trying to get a proper exchange
#1119809
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I have had 4 instances in last two months where I ordered online and suits were sent with jacket one size and pants another. I ordered shoes and received one shoe correct size so worn out that the sole of the shoe was worn through with mud and grass all over it and the...
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Anonymous
Vanessa

So you called to make a payment the same day it was due?? Don't blame the company for your late payment when it's clearly you that's late.

2.1
Product
I didn't like
  • Customer service and items received from online orders
  • Customer service and items received by mail
#1118346
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They close my account said they were going to reopen me account been a member with them since 2007 never been late they old me over charging fees late fees reimbursement on finance charges over $300 they report me to the credit bureau and say that I’ve been late on my...
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2.2
#1118204
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I called macys credit deptarment and the rep from overseas don't know who the FTC OR A FEDERAL AFDAIVD IS. THE PHONES WHERE RECORDED AND I ALSO INFORMED THEM THAT I HAVE PTSD. THE OVER SEAS AGENT REFUSED TO REMOVE FROM A ACCOUNT AS A AUTHRISED USER AS IM BEEN INORMED...
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Anonymous
Susan

Have you taken your medication today???

1.8
#1117988
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This is review for worrynomore furniture warranty service that Macy's uses. Supposedly worrynomore is the answer if you ever stain your couch, chairs or whatever. WRONG. My wife and I purchased it, knowing full well that we are having kids and accidents happen. The...
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#1117223
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