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Macys Customer Care Review
I decided to have a bridal registry at Macy's because I have always loved the stores quality and customer service. There were a few items that I decided to return because either I had duplicate or someone bought me a similar item from another store. I got three...
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Anonymous
Anonymous

I am so sorry that happened. Usually they don't return the credit to your csrd. They put that credit in a store card. Hope things were resolved

5.0
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My wife ordered shoes online back late June. They were shipped promptly and arrived promptly as promised. Emails kept us informed of progress and due date. So far so good. They charged my card on receipt of the order, as a Pending Charge." They then charged my account...
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I didn't like
  • Poor customer service
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Macys - Macy's is MEAN and UnFAIR!
Macys - Macy's is MEAN and UnFAIR!
Macys - Macy's is MEAN and UnFAIR!
Macy’s ORDER# 1102106267 UPS TRACKING # 1Z7270661247280441‏ I placed several orders with Macy's on 3/2/15 and was given various shipping and delivery dates for my purchases. One of those was due to arrive on 3/9/15, when it did not, I gave it a couple of days and...
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2.6
I liked
  • Product
  • Quality of item
I didn't like
  • False advertising of stock
  • False resolution
  • Product availability
#608134
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Recently I ordered the Trim and bare it personal groomer online. When it arrived the item was damaged. As is that wasn't bad enough there was missing pieces and the item was already covered in hair. I am completely amazed at the disgusting human being who originally...
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Anonymous
Anonymous

That is gross!!!!! Just remember to always wash new clothes before wearing them.... You never know where they have been... Uck!!!!

#522459
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I was at the Chanel makeup counter looking at and testing products for several minutes, with no response from the employees who had seen me there. Five minutes later, a tall skinny blond white woman approached - immediately, the employees who had ignored me (a short,...
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JosephAnonymous
JosephAnonymous

Good! You deserve something free for the blatant discrimination. For future references, remember the employee's name and refer them in a complaint and you might never see them...

JosephAnonymous
JosephAnonymous

That's incredible. I work at Macy's and I know that several employees (especially those in makeup and women's shoes) profile customers and may not assist those that they feel ...

#423888
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