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Macys - Complaint
May 29 2018 Time 840pm by the store manager mayra and another employee she took out her name tag right away to not be identified. Racial,bad ,discrimitation,acting like a real JUDGE custumer service . Los cerritos ca.
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1.0
I didn't like
  • Customer service
#1268063
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I am so disappointed by Macy's customer service. They have no remorse for people what so ever. I'm a 24 year old single woman working minimum wage. I worked over a year to save up everything I could to buy my mom a gift. And I feel like my hard work has gone down the...
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Anonymous
Ashlynn

Lol! I'm sure you didn't pay that much for it. It was probably a couple hundred at most. You get what you pay for. Jewelry is like buying a new car; it loses its value once yo...

1.0
I didn't like
  • Product quality
  • Customer service
#1151113
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I called macys credit deptarment and the rep from overseas don't know who the FTC OR A FEDERAL AFDAIVD IS. THE PHONES WHERE RECORDED AND I ALSO INFORMED THEM THAT I HAVE PTSD. THE OVER SEAS AGENT REFUSED TO REMOVE FROM A ACCOUNT AS A AUTHRISED USER AS IM BEEN INORMED...
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Anonymous
Pittbull1212

I received my letter from the CFPB and Macy Excutive office. The person in the Excutive office wrote a letter to the CFPB which containedLyes and total deceptive business.They...

Anonymous
Susan

Have you taken your medication today???

1.8
#1117988
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Macys - Price scan was different then tag - manager said its system fault
Macys - Price scan was different then tag - manager said its system fault
Macys - Price scan was different then tag - manager said its system fault
TO WHOM IT MAY CONCERN This comment is regarding my recent trip to Macys Cerritos july 23 . I am a regular macy's shopper mostly I shop online . Yesterday after long time I went inside store to shop for mens clothing . Which turn out to be the worst experience I had in...
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Anonymous
Constantine

I work there, unfortunately, and she could've taken that bit off of another item, as long as the other item wasn't "Last act" also. If it was, the cashier's don't have the pow...

Anonymous
Emily

Since the company policies have become stricter, the employees are not allowed to change prices on those items anymore. Period. The registers don't allow it. So harassing a ca...

1.0
I didn't like
  • Customer service - price discrimination
  • Customer service - price at pos wrong
#1081952
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I have called multiple times in regards to a Mac makeup employee Melissa Fuentes at Macys at the MAC counter in Burbank, CA at 200 E Cypress Ave, Burbank, CA 91502. She has refused service to me and my friends due to personal reasons outside of work. I have never met...
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Anonymous
Samantha

You have never met her but she refuses to give you service?? This doesn't make any sense. Either you met her or you haven't. You can't try to have someone fired just because y...

2.2
I didn't like
  • Mac makeup employee melissa fuentes
#1065085
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Purchased "Hannon Recliners by Simon LI"-called as soon as chairs delivered- uncomfortable-very hard & not the same specs as the model in the store! Picked out 2 new (equally expensive) chairs to replace them & asked Macy's to waive the 15% restocking fee. Sent a rude...
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3.5
I didn't like
  • Customer service-non-waiver of restocking fee
#1053927
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I have an account with Macy's but wanted to pay with a check. No one could tell me why the check was rejected. Called the Certegy Check Services they had no idea. The bank said lots of money in checking account. Tried again still check rejected. Spent two days on the...
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5.0
I liked
  • Workers tried to help
I didn't like
  • Could not use personal check was rejected
#1025019
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I AM SO MAD. I was looking foward to wearing my north face hoodie. It was on sale and I was excited! I bough a black and gold one. A week later it arrives. After waiting for so long, IT GETS SHIPPED TO THE WRONG HOUSE. My "neighbors" from 7 houses away recieved the...
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Anonymous
Twofaced

wow. so your jacket arriving at your neighbors house is somehow macys fault?? Why dont you blame yourself for entering the wrong address or blame whatever mail carrier deliver...

1.0
#1016040
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A year ago a new manager was transfered from Macys Cerritos to Macys- Downey Fragrance Dept.- Stonewood Mall, from day 1 she showed tremendows power trip! She never even introduced her self to us or said hi to anybody, then she called every single Fragrance Account...
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1.0
I didn't like
  • I do not like
#943227
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Macys Cashier Review

on Sunday 9,2016 I went to buy at Macy's out let the cashier found my Bloomingdale's card and kept it,today 10-11-16,i call the cops and toke'm to the store ,managers are full of *** and I'm not done !! my phone is 917 674 1493 call at any time....
#934868
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