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Me enviaron un cupon de 10 dolares por mi cumpleaños y tres cupones mas de descuento, fui a macys y estaba en la registradora lista para usarlo la cajera dice que no puedo usarlos porque ya estos trajes estaban en oferta y ninguno de mis cupones ni el de mi cumpleaños...
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#1361169
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Macy's does discriminate people by looks.
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Anonymous
Anonymous Beyond 2018

To: Anonymous Prejudice. I am aware of that feeling. When i was going into one of the locations. As soon i walking inside i was looking forward too getting some new clothes an...

2.5
#1340218
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Macys - Supervisor

There is a supervisor in a Hawaiian shirt and he is being rude and prejudice towards employees.
3.6
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
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Price Affordability
Product or Service Quality
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Value for money
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#1308546
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After being hung up on twice (one time after being on hold for 20 minutes) with no resolution in sight I've pretty much had it with Macy's online shopping. From consistently removing ALL items in my bag within a few minutes of placing them there, having to sign...
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#1298546
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Macys - Complaint
May 29 2018 Time 840pm by the store manager mayra and another employee she took out her name tag right away to not be identified. Racial,bad ,discrimitation,acting like a real JUDGE custumer service . Los cerritos ca.
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1.0
I didn't like
  • Customer service
#1268063
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I am so disappointed by Macy's customer service. They have no remorse for people what so ever. I'm a 24 year old single woman working minimum wage. I worked over a year to save up everything I could to buy my mom a gift. And I feel like my hard work has gone down the...
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Anonymous
Ashlynn

Lol! I'm sure you didn't pay that much for it. It was probably a couple hundred at most. You get what you pay for. Jewelry is like buying a new car; it loses its value once yo...

1.0
I didn't like
  • Product quality
  • Customer service
#1151113
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I called macys credit deptarment and the rep from overseas don't know who the FTC OR A FEDERAL AFDAIVD IS. THE PHONES WHERE RECORDED AND I ALSO INFORMED THEM THAT I HAVE PTSD. THE OVER SEAS AGENT REFUSED TO REMOVE FROM A ACCOUNT AS A AUTHRISED USER AS IM BEEN INORMED...
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Anonymous
Pittbull1212

I received my letter from the CFPB and Macy Excutive office. The person in the Excutive office wrote a letter to the CFPB which containedLyes and total deceptive business.They...

Anonymous
Susan

Have you taken your medication today???

1.8
#1117988
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Macys - Price scan was different then tag - manager said its system fault
Macys - Price scan was different then tag - manager said its system fault
Macys - Price scan was different then tag - manager said its system fault
TO WHOM IT MAY CONCERN This comment is regarding my recent trip to Macys Cerritos july 23 . I am a regular macy's shopper mostly I shop online . Yesterday after long time I went inside store to shop for mens clothing . Which turn out to be the worst experience I had in...
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Anonymous
Constantine

I work there, unfortunately, and she could've taken that bit off of another item, as long as the other item wasn't "Last act" also. If it was, the cashier's don't have the pow...

Anonymous
Emily

Since the company policies have become stricter, the employees are not allowed to change prices on those items anymore. Period. The registers don't allow it. So harassing a ca...

1.0
I didn't like
  • Customer service - price at pos wrong
  • Customer service - price discrimination
#1081952
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I have called multiple times in regards to a Mac makeup employee Melissa Fuentes at Macys at the MAC counter in Burbank, CA at 200 E Cypress Ave, Burbank, CA 91502. She has refused service to me and my friends due to personal reasons outside of work. I have never met...
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Anonymous
Samantha

You have never met her but she refuses to give you service?? This doesn't make any sense. Either you met her or you haven't. You can't try to have someone fired just because y...

2.2
I didn't like
  • Mac makeup employee melissa fuentes
#1065085
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Purchased "Hannon Recliners by Simon LI"-called as soon as chairs delivered- uncomfortable-very hard & not the same specs as the model in the store! Picked out 2 new (equally expensive) chairs to replace them & asked Macy's to waive the 15% restocking fee. Sent a rude...
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3.5
I didn't like
  • Customer service-non-waiver of restocking fee
#1053927
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