I am so disappointed by Macy's customer service. They have no remorse for people what so ever. I'm a 24 year old single woman working minimum wage. I worked over a year to save up everything I could to buy my mom a gift. And I feel like my hard work has gone down the...Read more
I didn't like
- Product quality
- Poor customer service
I called macys credit deptarment and the rep from overseas don't know who the FTC OR A FEDERAL AFDAIVD IS. THE PHONES WHERE RECORDED AND I ALSO INFORMED THEM THAT I HAVE PTSD. THE OVER SEAS AGENT REFUSED TO REMOVE FROM A ACCOUNT AS A AUTHRISED USER AS IM BEEN INORMED...Read more
TO WHOM IT MAY CONCERN This comment is regarding my recent trip to Macys Cerritos july 23 . I am a regular macy's shopper mostly I shop online . Yesterday after long time I went inside store to shop for mens clothing . Which turn out to be the worst experience I had in...Read more
I have called multiple times in regards to a Mac makeup employee Melissa Fuentes at Macys at the MAC counter in Burbank, CA at 200 E Cypress Ave, Burbank, CA 91502. She has refused service to me and my friends due to personal reasons outside of work. I have never met...Read more
Purchased "Hannon Recliners by Simon LI"-called as soon as chairs delivered- uncomfortable-very hard & not the same specs as the model in the store! Picked out 2 new (equally expensive) chairs to replace them & asked Macy's to waive the 15% restocking fee. Sent a rude...Read more
I have an account with Macy's but wanted to pay with a check. No one could tell me why the check was rejected. Called the Certegy Check Services they had no idea. The bank said lots of money in checking account. Tried again still check rejected. Spent two days on the...Read more
I AM SO MAD. I was looking foward to wearing my north face hoodie. It was on sale and I was excited! I bough a black and gold one. A week later it arrives. After waiting for so long, IT GETS SHIPPED TO THE WRONG HOUSE. My "neighbors" from 7 houses away recieved the...Read more
A year ago a new manager was transfered from Macys Cerritos to Macys- Downey Fragrance Dept.- Stonewood Mall, from day 1 she showed tremendows power trip! She never even introduced her self to us or said hi to anybody, then she called every single Fragrance Account...Read more
Macys Cashier Review
on Sunday 9,2016 I went to buy at Macy's out let the cashier found my Bloomingdale's card and kept it,today 10-11-16,i call the cops and toke'm to the store ,managers are full of *** and I'm not done !! my phone is 917 674 1493 call at any time....
Good Day, My husband purchased a “sapphire ” necklace for me Christmas 2014 from Macy’. During the month of September 2016 I noticed the stone was losing its color and turning clear as- though it was glass. I took it to a gemologist who told me the stone was not...Read more
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