Macys - Cosmetic dept.

9 of 1031 Macys reviews

I shopped at Macy's in Eugene, Oregon Thursday 1/19/17.I bought over $100.00 worth of cosmetics at the Clinique cosmetic counter.

The clerk rang it up and then gave me my items in a bag, I then asked her if you were no longer charging $0.05 for the bags, she said that they still had the charge and that she added it to my bill. First of all when you buy over $100.00 worth of Clinique you should NOT have to pay ( I DO NOT CARE ABOUT ANY LAW) for a bag to put it in and secondly she should have asked/told me about the charge. The money is not the issue but I should have been told or asked. I usually shop online anyway but I needed to find the right shade.

I WILL NOT SHOP THERE AGAIN!!!!Dianne Gilmour 87629 Woodmere East Florence, Oregon 97439

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Reason of review:
Poor customer service
Preferred solution:
Let the company propose a solution
Review category
Supermarkets and Malls
review #995973

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9 of 1031 Macys reviews

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