I shopped at Macy's in Eugene, Oregon Thursday 1/19/17. I bought over $100.00 worth of cosmetics at the Clinique cosmetic counter.
The clerk rang it up and then gave me my items in a bag, I then asked her if you were no longer charging $0.05 for the bags, she said that they still had the charge and that she added it to my bill. First of all when you buy over $100.00 worth of Clinique you should NOT have to pay ( I DO NOT CARE ABOUT ANY LAW) for a bag to put it in and secondly she should have asked/told me about the charge. The money is not the issue but I should have been told or asked. I usually shop online anyway but I needed to find the right shade.
I WILL NOT SHOP THERE AGAIN!!!! Dianne Gilmour 87629 Woodmere East Florence, Oregon 97439
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.