I am so sick and tired of getting customer service representatives from the other side of the world who don't understand me and who I can't understand! A simple telephone order took way to long because your representative in the Philippines was difficult to communicate with.
Seriously, the "American" company Macy's has to go to the Philippines to get help?? Really???
Well the call took 2-3 times longer than it should have so I guess Macy's you are really not saving that much! Hire American...stop insulting your American customers who have to be subject to customer service reps we can't understand!!!
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
I didn't like: Customer service in philippines.