Contact Macys

Phones:

Consumer Product Safety Commission:

  • (888) 257-5949

Corporate Offices:

  • (212) 494-3000

Credit Customer Service:

  • (888) 257-6757

Customer Service:

  • (800) 289-6229
  • (800) 264-0069
  • (866) 593-2543
  • (877) 204-7996
  • (888) 431-6229
  • (866) 593-3929

Executive Customer Service:

  • (877) 887-8781

International Customer Service:

  • (513) 573-7912

Wedding and Gift Registry:

  • (800) 568-8865
  • (800) 659-6229

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Currently you can call only US numbers.

Summary of Macys Customer Service Calls

1 TOTAL CALL
100% SUCCESSFUL CONNECTIONS
01:49 AVG CALL DURATION
0% ISSUES RESOLVED
Social Networks:
Mailing Address:
Macys.com, LLC
PO Box 8113
Mason, Ohio 45040
USA
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Macys Rating Stats

2.1 out of 5 stars
based on 345 reviews
See all 1240 reviews

Rating stats

  1. 157 reviews
  2. 69 reviews
  3. 73 reviews
  4. 24 reviews
  5. 22 reviews

About Macys

Top 5 Likes about Macys

Product, Selection, Sale prices, Quality of products, Quality of the item

Top 5 Dislikes about Macys

Poor customer service, Billing and customer service, Poorly trained employee, False advertising of stock, Staff

Summary

Macy’s, Inc. is a large retail company. It was founded in 1929. Its headquarters is based in Cincinnati, Ohio, United States. Macy’s offers a broad range of products under the following categories: Women, Men, Home, Bed & Bath, and Shoes. There is also a large stock of handbags and accessories including belts, scarves, wraps, wallets, and backpacks. The company accepts returns for a full refund or exchange. International orders are non-returnable. The company ships their merchandise to more than 100 countries worldwide. Customer service department is available 24 hours a day, 7 days a week. There is a Macy’s application for mobile devices with Apple and Android operating systems.

Macys reviews and complaints

Macys is ranked 54 out of 445 in Supermarkets and Malls category

Area Served

USA

Payment Methods

VISA

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Macys Stats

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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