On April 7th, I shopped on Macys.com. I chose 7 items and put them in my cart.
I proceeded to checking out and applied a promo code which did not register. I called Macy's customer service and I was told that the promo would only be applied from the next day, the 8th. That was yesterday. The customer service operator suggested I wait for today to put in my order. Good idea, right?
Imagine my dismay when, after applying the 20% discount the subtotal was higher than yesterday. Luckily, I had taken a photograph of yesterday's cart and noticed that the prices had be jacked up. One particular dress went from $108.78 to $155.40. Most of the articles I chose had been raised in price.
Surely, while it could be perfectly legal, this behavior is misleading and dishonest.
I phoned customer service and was told by a supervisor, Leo # 91037284, that prices were subject to change.
Reason of review: Dishonest advertising.
I didn't like: False advertising of stock.