Macys - Does Not Meet Expectations
I ordered a sectional from Macys back on 1/23/2013.I was advised that since it was special order that it would take 6-8 weeks to get the sectional.
The sectional is now in their warehouse and I still have to wait another 2 weeks for delivery. Total time now for a sectional sofa from Macys is 3 MONTHS. This will be the last time that I order furniture from Macys. I gave my concerns to the salesperson and they just keep telling me there is nothing that they can do and maybe the manufacturer does not have the fabric.
They did not offer to credit me back the shipping charges or anything to make me satisfied.If the right expectations were set in the beginning I would have never ordered this couch!!!