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3 comments

I bought a couch and a side chair and the Protection Plan to service them if there was a problem. The problem is - they are cheapskates!

The 'core' of some of the cushions began to flatten within the year and they came to see and said this was normal 'wear.' It's embarrassing! I haven't even paid off the couch. I will never buy furniture from Macy's again and would advise anyone against buying their Protection Plan - it is worthless! I also had one tiny stain on the couch.

They sent someone who couldn't remove it but he came with the dinkiest little "kit." One is better off saving up for better quality furniture! Terrible products, bad service, horrible policy!!!

Product or Service Mentioned: Macys Worrynomore Protection Plan.

Reason of review: Warranty issue.

Preferred solution: Let the company propose a solution.

I didn't like: Protection plan, Shoddy business practice.

Company wrote 0 public responses to the review from Oct 15, 2017.
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Anonymous
#1393481

I bought worry no more plan on 2014, diskette table and 2 chairs, both chairs look brand new, but the same right front legs are wobbling, called legs not covered, so I spent an extra 114 dollars for complete repair that is useless. Anyone know if this ins has any litigation claims, i will never by added insurance again. MAD AS

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Anonymous
#1393287

Well then you should run for president.

Anonymous
#1379849

I don't like Macy's and I don't think they belong in our state.

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