I had a nice lady call me about what she called a late payment. Keep in mind we owe no one....
we own our house, car, business, etc. and have numerous investments. I told her I would check with my husband who pays the bills and is always timely. He said it wasn’t due until April.
When I called back I spoke to an extremely rude man who was foreign and harder to understand. He challenged me and basically said my husband didn’t know what he was talking about. I told him he’s brilliant and I’m sure wouldn’t make up a story since he hates owing money to anyone. He told me, “Since you say your husband is so brilliant, maybe you’d better contact him and see what the bill says!” I told him he was extremely rude and he said, “Call back when you have more information”.
When I told him to just cancel all my Macy’s accounts he quickly did just that and when I asked to speak to a manager he put me on hold and no one ever answered my waiting call.
THIS IS WHY THEY’RE STRUGGLING FINANCIALLY! No more Macy’s for me......
Product or Service Mentioned: Macys Customer Care.
Reason of review: Problems with payment.