We bought a SEAL POSTUREPEDIC mattress from Macy's for $1500 in mid May 2011 only to discover, 2 weeks later it is infested with BED BUGS!They're in the box spring!
We have never had bugs in our immaculate apartment and the BED BUG specialist came today to let us know that they are LIVING in the box spring. Macy's is NOT being helpful AT ALL and won't cart the mattress away and WON'T EVEN HONOR THEIR OWN 60 DAY return policy! UNBELIEVABLE!
And now we're stuck with a $4000 project and we have to POTENTIALLY MOVE OUT of our apartment!This is CRIMINAL.