I have been geting swamped with calls on my cell phone from Macy's collections asking me to call them. I receive these calls numerous times a day telling me to call them back (800-501-3207).

I called them months ago and they had a different name assigned to my phone. I told them they had the wrong # and to stop harrassing me. The phone calls stopped for about 2 months and now they have started again. What kind of moronic company does this?

Is there any way of blocking this number on my cell phone? I'm sure other people are being harrassed as well.

Company wrote 0 public responses to the review from Oct 07, 2011.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment
New York, New York, United States #1347246

This was the second call today. I didn't answer and the call went to my machine.

A robovoice said, Calling with important information.......".This is Not from Macy's ( I work there in customer service). there would be a notice in your bill if "important information" needed to be imported.

to Jordianne #1462102

Their a awesome group to work with in santa clara I owe 18 dollors and worked seasonal..........did u ever call hr and ask them


Rec'd this as a robocall twice in one day,, i added my newly changed number to the do not call registry a few days ago so im not sure if this is a somewhat legitimate call or full on automated scam. All i know is if these fking recordings keep harrassing me im just about ready to do away with phones all together

Cumberland, Rhode Island, United States #1216418

Because Citibank now runs Macys credit. POS to deal with (i used to work at Macys and they harass everyone!)

Newark, New Jersey, United States #1192391

I did call the phone number on my statement to ask if the above phone number was valid and the customer service representative said it was. Apparently I had missed a July payment and Macy's was calling to inform me that there was no payment for that month.

I did look at my last statement and saw there was a late payment fee of $27.00 which I was able to waive for one time but accepted the $2.13 interest charges on purchases.

I always pay my balance in full every month and because of that I believe Macy's credited me the $27.00 late payment fee.

Regarding them calling me, my phone always rang once and so really I had no time to pick up the phone to answer it. I too was weary of the calls and so I did a redial of the number and a customer service representative had a heavy accent and immediately asked for my account number and I immediately hung up.

If you do receive a phone call from the above number just call the phone number on your statement and let the account representative explain to you why you had been receiving the calls and again ask if the above phone number is valid (800-511-3207).


I'm getting 4 calls a day. I've asked for them to stop and nothing just more calls. Class action lawsuit maybe??


I get so many calls for this piece of *** company - Macys. They refuse to take us off the list.

Twice everyday. Filed about 50+ complaints to the FCC - to no avail.

Macys just lost a customer. What a f*ed up company.


I received several calls from 800-511-3207 and called it back. Though I was hesitant to provide any info, I provided my phone number, and then my name and last 4 of my social.

It was a legitimate call thought I was not past due on my account.

I did not, however, make a payment last month b/c I had refunded several items. I went ahead and made a payment and provided the last 4 numbers of my checking acct that they had on file.


This number keeps calling me and I do not even have a macy's account. I have not even used my card at a Macy's in a few months. I do not know how they got my number.

Los Angeles, California, United States #949900

If you have iPhone just press i next to the # which means info and scroll to the bottom and press block this caller

San Francisco, California, United States #940652

I called the number back and someone answered right away. Told them I had paid my bill yesterday and that my account is up to date.

They asked for my account number but didn't want to give it over the phone so the guy searched for my Macy's account using my phone number.

It came up and he confirmed the amount I had paid. Then told me the calls would be stopping after today.

New York, New York, United States #930420

This number calls me constantly and my Macy's bill is completely up-to-date.. Why can't Macy's step in to put an end to this company?

Where are they in caring about their consumers?

Anyone from Macy's on here?

Los Gatos, California, United States #928031

1800-511-3207 It's scam. They said my last payment was rejected and overdue and wanted me to pay over the phone.

I do not have overdue payment and always pay my bill on time. Later I called and talked to Macys' customer service and confirmed there was no issue on my account.

So I believe it is a scam.

St. Paul, Minnesota, United States #922442

If you want these calls to stop - pay your statement.

to Pete #1056159

not true. They keep call our company phone number

Noblesville, Indiana, United States #912772

Getting constant calls. No message left.

When I return the call, it says "the feature has been disabled". Since this and other sites say this is Macy's, I checked my bill.

It is current with no balance due. Going to report the number to state attorney general and fcc.

Mountain View, California, United States #906530

Do not call my number unless you want big truble


This is the best....I do not owe money to Macy's. In fact I have a credit with them because I overpaid when they got me so frustrated with these *** calls I made an extra payment.

They are still calling me a few times a day. Cancelling my card right now.

The aggravation not worth the discounts they offer. Their quality is not the same either...bye bye Macy's


This 8005113207 "Macy's Harassment Hotline" has repeatedly called me numerous times all morning while at work. I see here it is some kind of Macy's collection, I don't pick up 800 #s.

I don't understand why they're harassing me-- I paid the bill online in FULL yesterday. It's not even due for 2 weeks.

You are now blocked. Leave me alone.


Worked my butt off for this company just for them to treat me worse than a customer who obviously is doing something fraudulent. FInally quit and now collections wants to call ne ATLEAST 3 times a day for a less than $15 credit.

Mind you they ILLEGALLY took the $99.27 left on my paycard, WHICH I EARNED!

No way is this company EVER seeing another penny out of me!

You May Also Like