Jersey City, New Jersey
28.5K views 46 comments

I have been geting swamped with calls on my cell phone from Macy's collections asking me to call them.I receive these calls numerous times a day telling me to call them back (800-501-3207).

I called them months ago and they had a different name assigned to my phone. I told them they had the wrong # and to stop harrassing me. The phone calls stopped for about 2 months and now they have started again. What kind of moronic company does this?

Is there any way of blocking this number on my cell phone?I'm sure other people are being harrassed as well.

Review #266652 is a subjective opinion of a user.

Not specified
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with Macys?

Submit review


Comment as anonymous or
Terms of Service
Post Comment
Rec'd this as a robocall twice in one day,, i added my newly changed number to the do not call registry a few days ago so im not sure if this is a somewhat legitimate call or full on automated scam. All i know is if these fking recordings keep harrassing me im just about ready to do away with phones all together
Cumberland, Rhode Island, United States #1216418
Because Citibank now runs Macys credit. POS to deal with (i used to work at Macys and they harass everyone!)
Newark, New Jersey, United States #1192391
I did call the phone number on my statement to ask if the above phone number was valid and the customer service representative said it was. Apparently I had missed a July payment and Macy's was calling to inform me that there was no payment for that month. I did look at my last statement and saw there was a late payment fee of $27.00 which I was able to waive for one time but accepted the $2.13 interest charges on purchases. I always pay my balance in full every month and because of that I believe Macy's credited me the $27.00 late payment fee.
Regarding them calling me, my phone always rang once and so really I had no time to pick up the phone to answer it. I too was weary of the calls and so I did a redial of the number and a customer service representative had a heavy accent and immediately asked for my account number and I immediately hung up.
If you do receive a phone call from the above number just call the phone number on your statement and let the account representative explain to you why you had been receiving the calls and again ask if the above phone number is valid (800-511-3207).
I'm getting 4 calls a day. I've asked for them to stop and nothing just more calls. Class action lawsuit maybe??
I get so many calls for this piece of *** company - Macys. They refuse to take us off the list. Twice everyday. Filed about 50+ complaints to the FCC - to no avail. Macys just lost a customer. What a f*ed up company.
I received several calls from 800-511-3207 and called it back. Though I was hesitant to provide any info, I provided my phone number, and then my name and last 4 of my social. It was a legitimate call thought I was not past due on my account. I did not, however, make a payment last month b/c I had refunded several items. I went ahead and made a payment and provided the last 4 numbers of my checking acct that they had on file.
This number keeps calling me and I do not even have a macy's account. I have not even used my card at a Macy's in a few months. I do not know how they got my number.
Los Angeles, California, United States #949900
If you have iPhone just press i next to the # which means info and scroll to the bottom and press block this caller
San Francisco, California, United States #940652
I called the number back and someone answered right away. Told them I had paid my bill yesterday and that my account is up to date. They asked for my account number but didn't want to give it over the phone so the guy searched for my Macy's account using my phone number. It came up and he confirmed the amount I had paid. Then told me the calls would be stopping after today.
New York, New York, United States #930420
This number calls me constantly and my Macy's bill is completely up-to-date.. Why can't Macy's step in to put an end to this company? Where are they in caring about their consumers? Anyone from Macy's on here?

You May Also Like

"I found out from someone that he had been charged an interest fee twice one for the balance owed plus interest on top of that interest.They did this on a..." Read more
"711 complaint 10.13.16 5033 Lee Highway, Arlington, VA 22207 The Rude Owner First & foremost, I purposely asked the Owner if his Belly app was working. He said it hadn't worked in 2..." Read more
"...We purchased the tree pad and bag in case water should get spilled while watering it, (ironic) so we couldn't see that it was poolong up in the bag on..." Read more
"Macy’s ORDER# 1102106267 UPS TRACKING # 1Z7270661247280441‏ I placed several orders with Macy's on 3/2/15 and was given various shipping and delivery dates for my purchases. One of those was due..." Read more
"I ordered a bouquet to be delivered to my sister in the hospital. I paid $58 for the bouquet and it was supposed to be roses, lilies, carnations and daisies..." Read more
"An extremely disappointing and unprofessional real estate agent. Mr. Doring showed up late to several of our scheduled meetings, was often hard to reach on his phone in between, and..." Read more
"Ordered 1 GB Receiving 40 MB WTF!! Already contacted Consumer support, they told me to downgrade if I didn't like it. 100 words why !!! they just suck Dummy Text..." Read more
"Good Day I went to Singapore for holiday from 23-26 March 2017. On 26th march, i went to 7-ELEVEN, address 7-11 #368, 60A Orchard Rd. #01-03 S(238890), around 14:28 to..." Read more