Macys - Macy's unethical Billing Practices
Re: Macy's unethical practices.I tried to pay my Macy's bill today.
I have a balance of $200 on my revolving charge account and a balance of $3000 on my "deferred interest" account, with no interest for 2 years. Today I went into the store tried to pay on the deferred interest account and the clerk told me the "computer" would not let her enter a payment on this account. She did not know why. So I went to another department, and tried to pay on the deferred interest account, and got the same response.
I was told I had to make a payment on the revolving account before I could make a payment on the deferred interest account. So I made a payment on the revolving account, and then they refused to accept a payment on the deferred interest account, saying the new law mandates that a customer can only make one payment per month. They cited the "Credit Card Act of 2010".
I looked it up and there is nothing in the law which mandates a customer can only make one payment.Note to self- no more shopping at Macy's, and pay cash!
Review #170508 is a subjective opinion of a user.