Product: Macys Account Clear all filters (0 of 110 reviews match)
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Well what a disaster - tried to buy a vacuum cleaner - Macys would not "allow" this online so I went to my local Macys - also would not allow me to do this and get this delivered online so I had to go to the bank and withdraw the cash and then purchase a gift card so...
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Anonymous
Amber

Those vacuum cleaners had obviously been returned by other customers prior to them sending them to you. I work for this company & know for a fact that many of their items, in ...

Anonymous
Anonymous

UpdateFinally all but $123 has been removed from holds on my bank accounts But it has been a very stressful time - will seriously consider even purchasing from Macys online ev...

2.7
Product
Macys Account
#1250240
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I was a victim of Hurricane Harvey and when I called to see if i could get an extension due to the natural disaster, the representative was very helpful...or so i thought.She said that they completely understood and that i wouldn't have to worry about a next payment...
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Anonymous
Randy

The credit line employees are in India. They are not allowed to give you a "break" on your bill. I've never seen them give anyone a break on their bill in the entire 23 years ...

Product
Macys Account
#1170301
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Placed an online order with Macys on a one day sale, money was removed from account and order was cancelled by Macys because they claim they could not verify information. When we called they would not tell us what information needed to be verified. Hours of calling...
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Anonymous
Chuck Martin

I just had a similar issue with Macy’s. They just canceled my order from two weeks ago telling me to disregard the previous shipping notification I received. They gave no reas...

Product
Macys Account
I didn't like
  • Billing and customer service
#1137978
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They close my account said they were going to reopen me account been a member with them since 2007 never been late they old me over charging fees late fees reimbursement on finance charges over $300 they report me to the credit bureau and say that I’ve been late on my...
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2.2
Product
Macys Account
#1118204
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MACY’S AMEX CREDIT CARD OPENED WITHOUT MY CONSENT.AMEX FRAUDULENT PRACTICE. THIS IS FRAUD. THIS IS SIMILAR TO Wells Fargo’s FRAUDULENT CREDIT PRACTICES. I contacted Amex many times regarding this fraudulent practice and no one responded to the complaints. 9/2/17 I Sent...
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MattD78
MattD78

This is not fraud. Macys is not a bank. Macys is not a credit card company or lender. Macys therefor has their credit card issued through AmEx. So if you want a Macys charge c...

Product
Macys Account
I didn't like
  • Inability to assist with credit card fraud
  • Fraudulent unauthorized amex credit card
#1095878
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I have contacted Macy Credit Dept 800-830-3087 on several occasions regarding an old credit card.I have asked to have my account closed and they either they keep activating it without my permission or opening new cards in my name !! Then when you try to reach them its...
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1.0
Product
Macys Account
I didn't like
  • Product quality
  • Long wait time to reach cs
#978713
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Macys Account Review

Macy's took it a pond themselves to enroll me in a credit protection plan at my cost! I called to cancel! Now i decided to close out my account with them!
3.9
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Product
Macys Account
#974085
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I bought over $5000 in furniture from Macy's and set it up on an automatic payment from my bank account to be repaid on time.The date given me to pay was the 10th of the month so thats the day I set up the automatic payment from my bank. Without checking the monthly...
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Product
Macys Account
#970439
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Macy's sent me a statement regarding changes with my MACYS credit card -- I DONT HAVE A MACYS CREDIT CARD. I have been calling them for 3 days! even thought its within office hours and after having to go through a maze of automated system that won't let me move...
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1.7
Product
Macys Account
I didn't like
  • Lack of customer service
#954638
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My daughter opened an account at Macy's to get a discount.She then went into a store to make a payment asking to pay the account IN FULL. Well, today we received a bill for 0.02 in the mail. Guess what?--if we don't pay, we get a late fee of $37. Try to pay by phone or...
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1.0
Product
Macys Account
I didn't like
  • Non-existent customer service
#892766
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