My husband bought a gold necklace from Macy's. Well when i put it on it didn't fit well.
We went in to return it and we were told that because the jewerly tag was removed we could not get a refund or exchange it.Well i explained to the sales clerk that i had never wore. It had all the orginal tags ,box and receipt even the gift receipt.I just want to know who gives a Valentine gift with a tag on it.Please help me understand that .
The necklace was not cheap so we are out of $300. Be careful buying jewerly there.I will never shop at Macy's again Dillard's will be my store from now on .
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of diamond heart necklace. Macys needs to read this review and look into the issue (if any) according to poster's claims.
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