Product: Macys Manager Clear all filters (0 of 71 reviews match)
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This is the second time I have had an order cancelled without notification via email or phone. When I find out three weeks later, the manager I spoke to was condescending and couldn't accommodate me for being inconvenienced. To top it off the items that I originally...
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Anonymous
DestiNova

Did it to me three times. How does Macys get away with taking the time and efforts of consumers time and time again? A class action law suit needs to be initiated.

Anonymous
Mlt

Same thing happened to me. I'm boycotting Macy's for the rest of my life!

Product
Macys Manager
#464397
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Placed an order for a gift. Never got the Shipment. Called again. Spent 40 Min talking to customer representative and her manager to try to negotiate the same deal as I got the first time. Still didn't do me any favor. After really getting upset offered extra 5% off to...
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Product
Macys Manager
#462047
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I have been going to Macy's at Lenox for years now. Today marks the day I had the worst customer service in the handbags department from a manager! Her name was Chichi abara. I work at the airport in which I deal with many customers so I know how important customer...
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Anonymous
TiredofDUMB***es

My head hurts. :x

Anonymous
Mindy

Maybe Chichi couldn't understand what you were saying. Because if you speak as poorly as you write, she really didn't stand a chance.

Product
Macys Manager
#461985
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I worked for Macy's for almost 2years and that two years I had three different manager. I finally had enough when they hired the last manager she tells every employee to start looking for a new job instead of helping them grow. They forced you to sell and open credit...
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Anonymous
Anonymous

"I will never shop from K-mart again.Hope you go down in history." You mean they actually force you to do the job you are paid to do. What Nazi's they are to actually expect ...

Anonymous
Anonymous

You probably suck as an employee. Ever think of that?

Product
Macys Manager
#459946
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I went to get something for my Mom. Ec amuse she had done a return and they gave her a reimbursement on a type of card but she lost it and only had the receipt where it said the redund info. So the employee obviously had never seen an ID from Arizona before because...
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Anonymous
USC

That employee should have to pay you for a new ID. The manager and employee both ought to be fired and reprimanded and even charged for destruction of your ID. I find this o...

Product
Macys Manager
#458876
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I wanted to buy a set of sunham bath towels that were on a good discount. I added them to my basket and saw that if I purchase $99 worth of goods I can get free shipping. So I spent the following hour browsing bedding sets and after finally picking one and adding it to...
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Anonymous
Deb

I just went through a very similiar situation. Shopped online, found a few good deals, added them to my basket & went to cash out and credit card was declined. "HUH?!?! Im...

Product
Macys Manager
#452761
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Called Macy's at Wellington Florida and was told that the only way to get the advertised grill was to order it and have it delivered. When I told the sales clerk that i would pick it up at the store she said it could not be done, I then asked for the manager and a...
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Anonymous
Need a Bops on the head

Macy's just introduced BOPS (Buy Online Pick Up In Store) in mid 2014. SO this complaint is a lie and you just need to improve your listening skills...as in hearing what peop...

Anonymous
Anonymous

Macy's doesn't ship to the store, only to homes. I doubt this even happened.

Product
Macys Manager
#452642
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i simply wanted to order an item to be shipped to nyc, and have two names on the ship to address.. this led to a minimum of 10 calls to people mostly located in the phillipines. from phone reps to supervisors to managers.. i was disconnected 4 times. finally after 2...
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LTCC
LTCC

They are in the philippines you putz......they could care less....and oh by the way....FTC laws dont apply there....like in different country.....get a clue..

Product
Macys Manager
#446978
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8/23/13 Macy's credit card company received the check from my refinance that paid off the account and closed it, almost $300.00. They kept calling and demanding payment. I went to the escrow company and got a copy of the front and back of the check showing they...
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bluedogwoman
bluedogwoman

They posted it the day they decided to work the file, 5 weeks after depositing it improperly. I demanded a posting to the date they deposited it but they refuse! MACY's SUCKS...

bluedogwoman
bluedogwoman

Actually it took 5 weeks for them to locate the payment that they misposted and refused to refund the interest they assessed for late payment. I provided a copy of front and b...

Product
Macys Manager
#446313
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I recently received a statement from Macy's stating I owed $23.68. It was dated due on 9/15/2013. I paid the full balance on 5/30/2013 and closed my account. A letter sent dated 6/1/2013 stated the account was closed. When I called the customer service I was told there...
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Anonymous
ex-customer

I experienced same thing. I closed my account on the phone. I paid off my balance TWICE, every time ensured this is clearing the balance to 0. And then 3 months later, they wa...

Product
Macys Manager
#443505
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