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Macys - Does not care to help

I worked at Macy's south hills village (PA) part time. During school my manager would not work with my schedule. When I was scheduled during class, or even on finals week, she did not seem to care and was only on me about opening Star Rewards. Maybe if some managers would take time to actually help their employees and not only see them as was to open rewards, the company would be more successful and would not be in the position it is in.
Product
Macys Manager
#773992
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I have recently bought a marc Jacobs perfume for a gift at Macys located in flushing, NY. When I was purchasing it I asked them for a gift receipt so I would be able to give to my friend as a gift of course, and just in case she wanted to exchange it. She took it the...
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Product
Macys Manager
I didn't like
  • Rude manager
  • Rude sales person
#769362
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Came in to return some clothing in the ladies dept.here at your LakeLand,Florida store,the associate was very rude and although I paid with my Macy's card I also had my receipt ,to which should have been an easy transaction ,indstead it was a unforgettable experience ...
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Anonymous
Macy***ks

Macy's Executive Liaison office (which is the corporate office ) is 1-88622-9793. If you are not getting your problem resolved after contacting the Executive Office, file a co...

Product
Macys Manager
I liked
  • Sale prices
I didn't like
  • Empoylees tones or attitude
#761713
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I bought a jewelry silver gold earing I'm not satisfied so I did return the next day the associate was off when I try to return the earing associate saying if I want to exchange something else I said no later on there's another *** no name badge a white young lady...
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Anonymous
Anonymous

Do you know anything about punctuation and grammar? This is hard to follow so consider breaking your rant into sentences and people may be able to respond. It sounds like you ...

Product
Macys Manager
#680499
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I had two jobs and I lost one them that provide me with my main income. I was late twice I think and they helped me actually they helped me as long as the system or the software is OK with that. I was late last month and I was trying to pay the last month and this...
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Anonymous
Anonymous

I'm really sorry about the hard times you have come across, but seriously? Cancel the card and then pay it off until you have more reliable income. They do not HAVE to waive ...

Anonymous
Anonymous

They can probably only waive late fees so many times before they start to think you're just habitually late. It's good of them to waive whatever they could the first time or t...

Product
Macys Manager
I didn't like
  • Credit card service
  • Credit service
#680434
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july 7th in the a.m.I arrived at Macy's Arden fair in sacramento to purchase clothing. There were 3 staff working that area who never made eye contact with me although I was seaching desperately to find and match my combo cubavera shirts and pants. Shortly after a...
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4.3
Product
Macys Manager
#672085
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On 06/13/15, between the hours of 1pm and 2:15pm, I called over 10 times the women's shoes department at Newport Centre to order shoes and nobody ever picked up the phone. I then called twice their customer center to make a complaint. They transferred me to a manager....
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Anonymous
Anonymous

You telephone busy department on a Saturday afternoon and you're surprised that everyone there didn't jump for you? The people standing in line in front of that phone will wo...

Anonymous
Anonymous

This should not surprise anyone. This is now the common culture of Macy's. So sad to see such a prestigious name go down in flames. The CEO and upper management have no inte...

Product
Macys Manager
I didn't like
  • Poor customer service
#649833
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My mother lives in Wyoming where there are no Macy's stores however, she comes to visit me in Georgia often and she likes to shop at Macy's when she is here. So his I decided to buy my Mother a hat from Macy's for Mother's day. I went into a Macy's store on Monday, May...
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Anonymous
Anonymous

Sounds like your mom is a manipulative ***

Anonymous
Anonymous

Call your mother for Mother's Day. Much better than a hat.

1.0
Product
Macys Manager
#633493
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I have been a long time customer. I am deeply disappointed - your circulars that you send to my home I read. You had a circular advertising extra 50% off clearance. I went to the store shopped and then checked out - no 50 % off clearance. False advertising !!!!! I...
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Anonymous
Anonymous

First off, Dillards and Saks have sales...what...twice a year if that? and bloomingdales is actually OWNED by Macy's Inc. So it sounds like you don't know how to read the cir...

1.0
Product
Macys Manager
#618046
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terminated without being told noted it when i went to check my schedule sure I was hired as a seasonal employee but that with the promise to continue after the Christmas season they ended their season this year in march and hired new people as they canned seasonals...
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Anonymous
Anonymous

If you are hired as a seasonal employee you are not guaranteed a job at the end of the season. they tell you there is a POSSIBILITY that you can be offered part time or full ...

5.0
Product
Macys Manager
I didn't like
  • Staff
  • False resolution
#608632
Reply to reviews