Manufacturer: Macys Category: Shipping Services Clear all filters (9 of 9 reviews match)
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ordered an item online thru their website and when i received it the following week and opened the package it was empty!i suspect it was stolen by someone in the fulfillment department for the order in the warehouse and not any of the shippers (ups/usps). although they...
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Anonymous

Anonymous Why are you complaining? They promptly replaced your lost item. And you offer no evidence to support your contention that Macys employees -- not the shippers -- stole the it...

I told Macys to credit my account and I will NEVER shop there again, I am DONE with them. I certainly expected better from Macys, they were once the benchmark for exceptional service. Guessing they farmed out the customer service to India. I'll take my business to a...
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I recently placed an on-line order for a beautiful quilt set from Macy's.It arrived within the 3 business days as promised. Since I was not home to receive it, I had to pick it up at a local UPS store which was not an issue. The issues started when I got home and...
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Macys Shipping Service Review

#1017354
2.3
Orders a dress on 2/25/17 paid shipping $10.95 5-7 business days. Today's day 9 called they said I'm sorry. I asked why did I pay for shipping then she said I'm sorry I asked for the end of call survey she hung up soooo now what!!!
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I am so disappointed with Macys because they could had send it to Macy near me. I been loyal customer and I just bought my mattress that I haven't received yet. They could have work with me to make me happy. Is going take me time to get over this disappointment I...
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Macys - Horrible Experience
Macys - Horrible Experience
Macys - Horrible Experience
Macys - Horrible Experience
Macys - Horrible Experience
Macys - Horrible Experience
Macys - Horrible Experience
Macys - Horrible Experience
Macys - Horrible Experience
Macys - Horrible Experience
Hello Macy’s, I would like to say how DISAPPOINTED I am with your customer service. Let me explain a little about my frustration. I recently places 3 separate orders on Friday, June 3rd at Macy’s Online. I needed my items to be shipped in individual gift boxes, I then...
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MattD78

MattD78 "They said that all these 13 incorrect UNAUTHORIZED pending transactions would fall off once my orders were shipped on Monday, June 6th and only the correct amount for each or...

On 3/13/16 I saw a watch online I was interested in. I wanted to see it in person before purchasing, and found that a store about 30 minutes from me had it in stock. Arrive at the store, they can't find it. They Spent 30+ minutes looking for the watch. The gentleman...
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I went in store to purchase shoes for my wedding. I tried on a pair that were on display in my size and loved them. Turns out the only pair left in store was the display pair. They were super dirty and didn't look that great. So the sales person said that could order...
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Anonymous

Anonymous That's an unfortunate situation that could definitely be a possibillity. Macy's associates can only put it through as an order, with no knowledge of where it comes from. It ca...

I had a similar situation with Macy's. I made an attempt to ship an order to an address other than my home address and my order was automatically cancelled. The first time this happened, I was shipping a gift to a friend's address. As directed I called Macy's Consumer...
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