Product: Macys Shipping Service Clear all filters (28 of 28 reviews match)
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ON AUG 22ND WAS LOOKING FOR SPECIAL CHOCOLATE TO BUY AND HAVE SHIPPED FOR 24TH AUG NO MATTER WHAT COST>>>PERIOD WENT ONLINE FOUND MACEY'S HAD ITEM LOOKING FOR FOR EXTRA $19 WOULD RECIVE ON THAT DATE?????THAT DAY CAME&WENT WOKE UP EARLY THIS MORNING TO A E-MAIL SENT AT...
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MattD78
MattD78

I can't make heads or tails of this grammatical nightmare.

5.0
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Macys Shipping Service
#1092277
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Bought some expensive bras.I was talked into trying a new style that was not in stock but would be ordered for me. They were sent out to me from another store. When trying at home I did not like the fit. On returning to the store, all tags etc. intact , I forgot to...
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Anonymous
Molly

The employee should've known they can ALWAYS return your item to the credit card, debit card, or Macy's card you used for the purchase. They can also track all purchases this ...

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Macys Shipping Service
#1079181
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I ordered two items that were exactly the same. They shipped separately, I had no problem with that so I waited. 9 days pass and I try and call to find out what the status was, they said status will be updated in 24 hours if we don't contact you, please call us back....
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1.2
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Macys Shipping Service
#1036893
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Macys - Items not received

#1079914
1.0
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I have made some orders recently that haven't been received but say delivered and now because of previous orders that also weren't received, damaged, etc. the warehouse has decline my refund and will not ever give me a refund online for any reason because of this even though my orders were made before the warehouse decided this.
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Macys Shipping Service Review

#1017354
2.3
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Orders a dress on 2/25/17 paid shipping $10.95 5-7 business days. Today's day 9 called they said I'm sorry. I asked why did I pay for shipping then she said I'm sorry I asked for the end of call survey she hung up soooo now what!!!
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Customer service
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Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
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Website
I was looking foward to wearing my north face hoodie. It was on sale and I was excited! I bough a black and gold one. A week later it arrives. After waiting for so long, IT GETS SHIPPED TO THE WRONG HOUSE. My "neighbors" from 7 houses away recieved the package. Not...
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Anonymous
Twofaced

wow. so your jacket arriving at your neighbors house is somehow macys fault?? Why dont you blame yourself for entering the wrong address or blame whatever mail carrier deliver...

1.0
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Macys Shipping Service
#1016040
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ordered an item online thru their website and when i received it the following week and opened the package it was empty!i suspect it was stolen by someone in the fulfillment department for the order in the warehouse and not any of the shippers (ups/usps). although they...
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Anonymous
Anonymous

Why are you complaining? They promptly replaced your lost item. And you offer no evidence to support your contention that Macys employees -- not the shippers -- stole the it...

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Macys Shipping Service
#997975
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I told Macys to credit my account and I will NEVER shop there again, I am DONE with them. I certainly expected better from Macys, they were once the benchmark for exceptional service. Guessing they farmed out the customer service to India. I'll take my business to a...
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Macys Shipping Service
#978002
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Macys ships with the post office. Nothing worse that the post office for shipping. My package got re-routed to the wrong post office!!! How does this happen???????? Now they can't find it. I think it would be much better to use a regular shipping firm that knows what...
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Macys Shipping Service
#969043
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I recently placed an on-line order for a beautiful quilt set from Macy's.It arrived within the 3 business days as promised. Since I was not home to receive it, I had to pick it up at a local UPS store which was not an issue. The issues started when I got home and...
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Macys Shipping Service
#943537
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I am so disappointed with Macys because they could had send it to Macy near me. I been loyal customer and I just bought my mattress that I haven't received yet. They could have work with me to make me happy. Is going take me time to get over this disappointment I...
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5.0
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Macys Shipping Service
#912159
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Macys - Horrible Experience
Macys - Horrible Experience
Macys - Horrible Experience
Macys - Horrible Experience
Macys - Horrible Experience
Macys - Horrible Experience
Macys - Horrible Experience
Macys - Horrible Experience
Macys - Horrible Experience
Macys - Horrible Experience
Hello Macy’s, I would like to say how DISAPPOINTED I am with your customer service. Let me explain a little about my frustration. I recently places 3 separate orders on Friday, June 3rd at Macy’s Online. I needed my items to be shipped in individual gift boxes, I then...
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Anonymous
Anonymous

a little too much drama and too many words here.

MattD78
MattD78

"They said that all these 13 incorrect UNAUTHORIZED pending transactions would fall off once my orders were shipped on Monday, June 6th and only the correct amount for each or...

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Macys Shipping Service
#864728
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