State: New Jersey Product: Macys Manager Clear all filters (0 of 71 reviews match)
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On 06/13/15, between the hours of 1pm and 2:15pm, I called over 10 times the women's shoes department at Newport Centre to order shoes and nobody ever picked up the phone. I then called twice their customer center to make a complaint. They transferred me to a manager....
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Anonymous
Anonymous

You telephone busy department on a Saturday afternoon and you're surprised that everyone there didn't jump for you? The people standing in line in front of that phone will wo...

Anonymous
Anonymous

This should not surprise anyone. This is now the common culture of Macy's. So sad to see such a prestigious name go down in flames. The CEO and upper management have no inte...

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Macys Manager
I didn't like
  • Poor customer service
#649833
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I called two years ago shortly after I purchased my sectional. I had a stain and the customer service rep fought me over the coverage. Rude was not even the word and and when I called back and asked for a Manager no one ever called me back. I let the stain go and...
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Macys Manager
#330925
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