Macys - Review about Diamond Heart Necklace from Honea Path, South Carolina

126 of 1031 Macys reviews

My husband bought a gold necklace from Macy's.Well when i put it on it didn't fit well.

We went in to return it and we were told that because the jewerly tag was removed we could not get a refund or exchange it.Well i explained to the sales clerk that i had never wore. It had all the orginal tags ,box and receipt even the gift receipt.I just want to know who gives a Valentine gift with a tag on it.Please help me understand that .

The necklace was not cheap so we are out of $300.Be careful buying jewerly there.I will never shop at Macy's again Dillard's will be my store from now on .

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Customer service
Exchange, Refund and Cancellation Policy
Layout of Store
Discounts and Special Offers
Diversity of Products or Services

Reason of review:
Poor customer service
Product or service
Diamond Heart Necklace
Review category
Supermarkets and Malls
review #807226

Author wants to be contacted by the company. Learn more

Had an experience with Macys? Submit review ›
Helpful? 1 Yes 1 0 No 0
Had the same issue 0 Yes 0
126 of 1031 Macys reviews

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Macys. However, many companies do monitor reviews on our site.

You were reading a complaint about Macys.
Filing a new complaint about