My husband bought a gold necklace from Macy's.Well when i put it on it didn't fit well.
We went in to return it and we were told that because the jewerly tag was removed we could not get a refund or exchange it.Well i explained to the sales clerk that i had never wore. It had all the orginal tags ,box and receipt even the gift receipt.I just want to know who gives a Valentine gift with a tag on it.Please help me understand that .
The necklace was not cheap so we are out of $300.Be careful buying jewerly there.I will never shop at Macy's again Dillard's will be my store from now on .
More Review Details
|Layout of Store|
|Discounts and Special Offers|
|Diversity of Products or Services|
|Exchange, Refund and Cancellation Policy|
- Reason of review:
- Poor customer service
- Product or service
- Diamond Heart Necklace
- Review category
- Supermarkets and Malls
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