Macys - Review about Diamond Heart Necklace from Honea Path, South Carolina

115 of 1020 Macys reviews

My husband bought a gold necklace from Macy's.Well when i put it on it didn't fit well.

We went in to return it and we were told that because the jewerly tag was removed we could not get a refund or exchange it.Well i explained to the sales clerk that i had never wore. It had all the orginal tags ,box and receipt even the gift receipt.I just want to know who gives a Valentine gift with a tag on it.Please help me understand that .

The necklace was not cheap so we are out of $300.Be careful buying jewerly there.I will never shop at Macy's again Dillard's will be my store from now on .

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More Review Details

Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Customer service
Discounts and Special Offers
Layout of Store

Reason of review:
Poor customer service
Product or service
Diamond Heart Necklace
Review category
Supermarkets and Malls
review #807226 by

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