I returned 2 pr. of shoes from different orders together. I put the product description papers for each and the UPS tracking paper in the box. The shoes with the tracking # on the box was marked returned. I call and emailed Macy several times (7-8x) about the other...Read more
I didn't like
- Especially if you spend a lot of money at their store
- Poor business practices
- Poorly trained employee
Macys - False Expectations: GIFTS
At the web they may offer (like did with me) a great gift with your purchase. Check a picture of the arrived gift, this is real. !!!!!!! They are miss-leading hundred of thousand of people in the web.
Macys - Worst company ever
I got transferred over 5 times today. And no one could help me. What’s the point of having a platinum card if you get no platinum service. Not to mention the stores are always dirty.
Macys - Doesn’t stand behind their products
I bought an expensive michael Kors coat for Christmas. Zipper broke after only 7 weeks and they won’t exchange or help. Ridiculous. Never buying there again. Better to go to Nordstrom’s where customer service is important!
Ordered shoes online for my son's birthday. Although, I bought the shoes a size bigger, they were still tight (could have mentioned that on the website). I have now been on hold for close to an hour and my experience has been like this: 1st call -lines were crossed and...Read more
When I paid my Macy's bill off and on time, they charged me the following month. Only pay cash or use another card when shopping at Macy's. They are a rip off and sneaky. When I asked about this at the store, they said that they never do this. I showed the woman the...Read more
I was thrilled when Macys started accepting PlentiPoints. Obiviously they bit off more than then could chew, They are no longer accepting them.....how cheap can they get. I can buy a sterling silver bangle selling for $600 for $159, You know the markup is ridiculous....Read more
- Using plenti point bfor ourchases
Have been on the phone this morning trying to understand why my online order was cancelled. Have called three times (currently on hold). First time was on hold over 15 min, second time over 20 min, and was hung up on after speaking with a rude customer serv rep very...Read more
I originally ordered a pair of Adidas shoes on Jan 10th. The day they arrived on Jan 12th I realized they run big, and I needed a smaller size. I was unable to exchange for a different size online (inconvenient), so I returned them that day in the mail. 2+ weeks later...Read more
I was about to go out of the country for 6 months when I decided to pay all I owned to Macy's. I made my payment. I came back and I had a 287 dollar bill. Turns out I paid 1 day late, I paid on-line. I am very mad, shouldn't their system had let me know I was a day...Read more
- Good prices
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