Latest review first
I applied for a Macy's credit card in a store. Received the card in the mail and added it to my Macy's online account. After it was added, I realized I couldn't make a payment or manage paperless settings, or anything that you should be able to do in your account...Read more
I love macys
Been shopping here for years. Love the coupons and discounted prices on great clothes always draw me to come back. No hassle refund policy i love because i stay changing my mind for something else.
We bought a motorized recliner that stopped working after a month. We have purchased other furniture at Macys with no issue. Went to the store to ask if they would assist us or give us a contact company to get it repaired that we would be pay for. However, because we...Read more
I didn't like
- Worst customer service ive ever experienced
Macys - Outstanding customer service
I have been shopping at Macy’s for years But I have never had the kind of courteous service that I have received From Donna Moody at your metro North store in Kansas City mo . She is the reason I continue to come back she’s helpful and cares and explains your promotions and goes out of her way for every customer that comes in your Store! Peggy
Macys - Bad Service
I found out that Macys in California is prejudice towards employees and other people. They always reject qualified people.
I went to pick up an online order and the woman was totally unhelpful and totally disinterested. I had two items I was picking up and lost the one email - no help. I was buying two Christmas ornaments and she dismissed me when I paid for the first item. When I was...Read more
This is unbelievable. I just had the same experience as another person who posted at this site. I ordered over $100 of jewelry from the macy's website and received an e-mail a few hours later that my order had been cancelled for no reason. When I called the "customer...Read more
Macys - Bar pistolero service
Today i was in the macys southlake store in morrow ga. Very nasty store they need to close that store down bad store manage not during her job well several sells associate are rude for exmplam some one name in the managment team jamie snd sonya are rude to people just not a friendly store
My receipt says that I have 1 year to return the item. Due to several problems / family emergencies, it took me a while to return my items. The jeans are in brand new condition - never worn nor washed with all tags still attaches. I tried returning approx. 10 months...Read more
Made an $80 Online purchase in July. Paid $40 in August - leaving a $40. balance due September 8th. Returned $34.48 worth of merchandise to the store on September 1st. Made a payment of $20 on September 5th. Received an email mid September, saying that my account was...Read more
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