Latest review first
Macys - Thanks for Sharing Program
I have participating in this program for many years, but NEVER again. I joined thanks for sharing in September, 2018, paid the $25 fee and was given a $25 coupon to use on purchases of $100 or more. Well, each time I tried to use the coupon, I couldn't because the items I was purchasing were on special or on sale. At Christmas I tried to purchase many items, and asked the sales person to add them up to see if I had $100 and she told me the items weren't eligible because they were "special sale". I told her to put them all back and purchased everthing cheaper over the internet. So this year instead of paying $25 to join "thanks for sharing", I will send an extra $25 to the American Cancer Society (I am a cancer survivor). Thanks for nothing Macys!!
"Your order couldn't be processed and we had to cancel it. No charges were placed on your payment method listed below. Please call our Consumer Protection department ...." The problem arose apparently because I have postal forwarding to where I am working during this...Read more
- Quality of items
- Beauty counter personnel are helpful
I didn't like
- Consumer protection department
Macys - Michael Kors Shoes Review
I ordered a pair of Micheal Kors shoes from Macys order # 1569518857. The shoes arrived in a Calvin Klein box with one shoe size 8 the other size 5 and no paper or plastic covering my shoes in the box. I went and called the store and was told no discount will be given and that sometime shoes may come in a different box. I was very shocked at the low level of concern so I decided to inform Micheal Kors how his shoes are being sent out. I purchased the shoes for an event but because of the back and forth with Macys I had to wear different shoes.
Macys - WorryNoMore Warranty
Would not recommend WorryNoMore Warranty.
Macys - Rebate
I bought thanksgiving day three Corningware French white 10 pieces bakeware set and Pyrex 22 pieces storage set. Each one has $10 rebates. I submit all paperwork ( each one separate envelope) I waited for my rebate. I call them they say they did not get any post. What I do? I submit my receipt too. My email is Patel.firstname.lastname@example.org Prashasti Patel
Macys in Morrow, Georgia - Bad customer services
the macys store I shop at last year and thur out the years is a poor store to shop in never seen so many clothing on the floor and not enough people working there I think all the macys stores need to be shut down
I didn't like
- Customer services
I made a very large o line for Christmas and they got paid and said my order would ship out soon. Then I receive two items, one of which was a gift with purchase and almost $200 worth of stuff never made it to me. No emails or phone calls and when I finally call them...Read more
I would give them zero stars if I could. Good luck getting any kind of customer service support after you place your online order. I have literally called them 10-12 times in the span of two days in order to inquire about a $15 courtesy gift card that was supposed to...Read more
Macys - Bill pay online is horrible. They ask several security questions for the account which I answer. I setup a password. After a few months I cannot access the account - they insist on a new password.
So I upgrade the password. But when I try to pay off the account online does not accept the password. I BELIEVE MACY'S WANT TO CHARGE LATE FEES AND TO ACHIEVE THIS THEY MAKE IT IMPOSSIBLE TO STAY CURRENT FOR THOSE OF US WHO LIVE RURALLY SO THEY CAN CHARGE EXTRA FEES.
Macys - Earrings
I order 3 sets earrings more the two weeks before Christmas the 1st package only one set of earrings was received billed for 3 sets of earrings 2nd package only 1 set of earrings was received billed for 2 sets waited a week for 3rd set never received called was told they were out of stock again never called to tell me order different pair of earrings was told they were shipping them out same day it’s Christmas Eve waiting for 3rd pair
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