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This is unbelievable. I just had the same experience as another person who posted at this site. I ordered over $100 of jewelry from the macy's website and received an e-mail a few hours later that my order had been cancelled for no reason. When I called the "customer...
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1.0
#1385560
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Macys - Bar pistolero service

Today i was in the macys southlake store in morrow ga. Very nasty store they need to close that store down bad store manage not during her job well several sells associate are rude for exmplam some one name in the managment team jamie snd sonya are rude to people just not a friendly store
#1377539
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My receipt says that I have 1 year to return the item. Due to several problems / family emergencies, it took me a while to return my items. The jeans are in brand new condition - never worn nor washed with all tags still attaches. I tried returning approx. 10 months...
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#1372189
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Made an $80 Online purchase in July. Paid $40 in August - leaving a $40. balance due September 8th. Returned $34.48 worth of merchandise to the store on September 1st. Made a payment of $20 on September 5th. Received an email mid September, saying that my account was...
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#1367216
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I was shopping in the shoe department at Valleyfair Macy’s California.. when this nasty employee starts attacking another employee verbally about the most absurd things!! Literally no professionalism starts screaming at this girl in front of customers telling her she...
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2.8
#1363321
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Bought 3 pairs on sale, all cotton set, top and bottom. The tops have some kind of ticking in the them opposite where the buttons are located. Unfortunately, the ticking decomposes in a washing machine much like when you leave facial tissue in a pocket. The entire...
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#1361336
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Me enviaron un cupon de 10 dolares por mi cumpleaños y tres cupones mas de descuento, fui a macys y estaba en la registradora lista para usarlo la cajera dice que no puedo usarlos porque ya estos trajes estaban en oferta y ninguno de mis cupones ni el de mi cumpleaños...
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#1361169
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Macy's charged me late fees, and I have not been late. I usually pay early. I recently changed my payment date, which has seemed to cause a problem. Customer service apologized, however, I had to pay the late fee and get refunded 30-60 days. Well, I still paid to pay...
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1.0
I didn't like
  • Not happy with customer service
#1358573
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I bought a purse, online on 9/2/18. Received on 9/5/18. Returned to store on 9/8/18. Got credit for return. On 9/10/18 received an email advising my item has been shipped. I ordered nothing else. On 9/12/18 they billed me for the item I had returned on 9/8/18 (to their...
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#1354762
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Macys - Paramus Park Ladies Shoes

I hate their self service in lady shoes. I feel like Macys is turning into a discount store with no customer service. I left my Purchased at what across the street to Lord and Taylor's.
#1348758
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