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As an employee of Macy's I have recently been introduced to MySchedulePLUS. IT IS AN INSTRUMENT OF TORTURE! We used to have a core schedule that worked for all employees and we could plan our lives and take care of our families. Now we do not know from week to...
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Anonymous
Anonymous

Macys seems great but underneath the nice and polite people is a system that doesnt do our employee's enough justice. Its ridiculous. There are alot of people scraping what li...

Anonymous
vera

the WORST website EVER!!!!!!!

#249524
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I have been geting swamped with calls on my cell phone from Macy's collections asking me to call them. I receive these calls numerous times a day telling me to call them back (800-501-3207). I called them months ago and they had a different name assigned to my...
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Anonymous
Jordianne

This was the second call today. I didn't answer and the call went to my machine. A robovoice said, Calling with important information.......".This is Not from Macy's ( I work ...

Anonymous
Anonymous

Rec'd this as a robocall twice in one day,, i added my newly changed number to the do not call registry a few days ago so im not sure if this is a somewhat legitimate call or ...

#266652
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I get all these 15% to 20% off bonus cards in the mail, and high tail up to Macy's to use them on a couple purchases......better read the really small print about all the exclusion before you go! After the LIST goes on and on, you realize there isn't a stinking thing...
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Anonymous
Cheryl Forte

There are tons of things you can use the coupons on! You can't use them on "specials" or deals of the day because those are already discounted as low as Macys can go with t...

Anonymous
Jeb Maris

I totally agree. No discount cards ever apply. Same on line purchasesWhat a scamToday the sales lady kept badgering to belong to Thanks for Sharing" So I eventually gave in...

#530081
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I am livid... and in tears. I have tried THREE TIMES to order the Trio Effy Crossover ring and all three times you've blocked processing of the order due to "consumer protection." Background: I placed the order on macy's.com using the promo code SUPER for an...
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Anonymous
Floridian

This is happening to me currently and I am pissed off!!!!!

Anonymous
Natalia

I have ordered fromMacy's before & had no problems. Last week I placed an order & it got canceled because of their "SYSTEM" that's what the customer rep kept telling me. I cal...

#485828
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I signed-up for a Macy's credit card because they offered me 40% off of my purchase. I don't usually sign-up for store credit but the discount was too big to resist. The offer turned out to be a lie - an additional 20% reduction off an amount already reduced 20%. ...
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Anonymous
Anonymous

I will NEVER make a purchase on this card again! I returned something that I had bought with this card and the return was never credited to my account. I called and gave custo...

Anonymous
Anonymous

Paid my bill and my son paid his bill on time last month. Now they are calling saying we didn't pay!! Very suspicious, especially when I tried several times to call today and...

#338016
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I go in for my first day on work 20 minutes ahead, I was greeted by Scott and he told me where to go and what to ask. I walk up to the counter and none of the three employees knew I was coming or that they had to “help” me. I go to log in and I don’t know my pin number...
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Anonymous
jen

i'm doing holiday help. i sized everyone up in the few hrs i was shadowing. i was even warned by new employees how the ones that have been there awhile want to make all the mo...

Anonymous
Anonymous

Lmao how old are you? You're acting like a spoiled entitled child. I got bombarded with stuff and events in my first 10 minutes of shadowing, I had to call a manager and expla...

#438211
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I applied for a Macy's credit card in a store. Received the card in the mail and added it to my Macy's online account. After it was added, I realized I couldn't make a payment or manage paperless settings, or anything that you should be able to do in your account...
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1.0
#1396328
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I purchased large gold hoop earrings 5 weeks ago. I wore them today for lunch. When I took them off I noticed the little gold wire that slips into the hoop was missing. Lucky that I didn't lost the whole earring. I called Macy.com customer service and never expected...
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#1345707
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We bought a motorized recliner that stopped working after a month. We have purchased other furniture at Macys with no issue. Went to the store to ask if they would assist us or give us a contact company to get it repaired that we would be pay for. However, because we...
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3.0
I didn't like
  • Worst customer service ive ever experienced
#1391799
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My receipt says that I have 1 year to return the item. Due to several problems / family emergencies, it took me a while to return my items. The jeans are in brand new condition - never worn nor washed with all tags still attaches. I tried returning approx. 10 months...
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Anonymous
Krystal

The 1 year policy is only on some of the stores items, not all. It states that on the back of the receipt. The computers there are set up to not accept items back after the ce...

#1372189
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