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As an employee of Macy's I have recently been introduced to MySchedulePLUS. IT IS AN INSTRUMENT OF TORTURE! We used to have a core schedule that worked for all employees and we could plan our lives and take care of our families. Now we do not know from week to...
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Anonymous
Anonymous

Macys seems great but underneath the nice and polite people is a system that doesnt do our employee's enough justice. Its ridiculous. There are alot of people scraping what li...

Anonymous
vera

the WORST website EVER!!!!!!!

#249524
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I have been geting swamped with calls on my cell phone from Macy's collections asking me to call them. I receive these calls numerous times a day telling me to call them back (800-501-3207). I called them months ago and they had a different name assigned to my...
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Anonymous
Jordianne

This was the second call today. I didn't answer and the call went to my machine. A robovoice said, Calling with important information.......".This is Not from Macy's ( I work ...

Anonymous
Anonymous

Rec'd this as a robocall twice in one day,, i added my newly changed number to the do not call registry a few days ago so im not sure if this is a somewhat legitimate call or ...

#266652
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I get all these 15% to 20% off bonus cards in the mail, and high tail up to Macy's to use them on a couple purchases......better read the really small print about all the exclusion before you go! After the LIST goes on and on, you realize there isn't a stinking thing...
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Anonymous
Cheryl Forte

There are tons of things you can use the coupons on! You can't use them on "specials" or deals of the day because those are already discounted as low as Macys can go with t...

Anonymous
Jeb Maris

I totally agree. No discount cards ever apply. Same on line purchasesWhat a scamToday the sales lady kept badgering to belong to Thanks for Sharing" So I eventually gave in...

#530081
Reply to reviews
I signed-up for a Macy's credit card because they offered me 40% off of my purchase. I don't usually sign-up for store credit but the discount was too big to resist. The offer turned out to be a lie - an additional 20% reduction off an amount already reduced 20%. ...
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Anonymous
Anonymous

I will NEVER make a purchase on this card again! I returned something that I had bought with this card and the return was never credited to my account. I called and gave custo...

Anonymous
Anonymous

Paid my bill and my son paid his bill on time last month. Now they are calling saying we didn't pay!! Very suspicious, especially when I tried several times to call today and...

#338016
Reply to reviews
I go in for my first day on work 20 minutes ahead, I was greeted by Scott and he told me where to go and what to ask. I walk up to the counter and none of the three employees knew I was coming or that they had to “help” me. I go to log in and I don’t know my pin number...
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Anonymous
jen

i'm doing holiday help. i sized everyone up in the few hrs i was shadowing. i was even warned by new employees how the ones that have been there awhile want to make all the mo...

Anonymous
Anonymous

Lmao how old are you? You're acting like a spoiled entitled child. I got bombarded with stuff and events in my first 10 minutes of shadowing, I had to call a manager and expla...

#438211
Reply to reviews
I am livid... and in tears. I have tried THREE TIMES to order the Trio Effy Crossover ring and all three times you've blocked processing of the order due to "consumer protection." Background: I placed the order on macy's.com using the promo code SUPER for an...
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Anonymous
Natalia

I have ordered fromMacy's before & had no problems. Last week I placed an order & it got canceled because of their "SYSTEM" that's what the customer rep kept telling me. I cal...

Anonymous
Raxa

I have been a Macy's customer since 2006 and i send about $1500 and more yearly. I always rely on them on certain things that i always order monthly like makeup. I had a very ...

#485828
Reply to reviews
After being hung up on twice (one time after being on hold for 20 minutes) with no resolution in sight I've pretty much had it with Macy's online shopping. From consistently removing ALL items in my bag within a few minutes of placing them there, having to sign...
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#1298546
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To whom it may concern: My name is Bhumi Shah, my family and I have been loyal customer at Macy’s for over 20 years. We have never had an issued with any of your stores and have always appreciated the level of customer service and quality of products you provide. I am...
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Anonymous
Durpa

So what you’re saying is you left a purchase from one store in another store and expect the employees from the second store to be responsible for said item? You do realize tha...

Anonymous
Lavender

Why would you write to Macy's when Sunglass Hut is it's own company? Sunglass Hut employees are NOT Macy's employees. Get it?? People lose things all the time. It's not the em...

I didn't like
  • Not happy with customer service
#1262658
Reply to reviews
What happens when the automated ordering system makes a mistake, and you don't catch it for 45 minutes? You get to deal with their "customer service department". That name is truly and oxymoron. I called told shipping address could not be changed. Ask to be referred to...
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Anonymous
Logan

You think they're the ONLY company to outsource customer service employees from different countries??? You're off your rocker if you really think that! LOL!

#1285617
Reply to reviews
I have Macys account from more than 2 years now.All of sudden stopped getting coupons in mail. Last coupons i got was in October. My neighbors and friends are getting regularly. In spite of huge shopping in Macys. I am not getting coupon is disappointing. I asked in...
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Anonymous
YoJ0Jordan

I have not received any coupons since October 2014. And I have purchased items online since then. I've slowed down buying from Macy's because I'm not receiving any coupons.

Anonymous
SaveaTree

Go green for Macy's and that's a good thing for our environment. Sign up and register online and use app on your phone so you get your coupon from there.. as simple as that!

#231287
Reply to reviews