If you were not sure if you wanted to grant me a credit increase then you shouldn't have ran it.What I haven't paid to others shouldn't have anything to do with you.I pay and I make a payment every month on time.So please understand where I'm coming from.Thats it so...Read more
I had the same experience as the person who told of trying to pay for makeup with her check. The counter person, manager and credit dept. all said the same thing "Your check is not accepted". When I called my bank Mgr. she said there was more than enough money to cover...Read more
I didn't like
- Poor customer service
- Rude sales person
- Lack of common sense of management
This is terrible that this happened to you. I'd be pissed also. But honestly, this retail giant (almost going bankrupt) does train its employees to furbish stories about their products. Just like we are told to force customers to apply for Macy's cards & tell them it...Read more
Macys Customer Care Review
Castumer service bad they discriminate to custumer.supervisor David rodrigez bad serves
Macys Shipping Service Review
Orders a dress on 2/25/17 paid shipping $10.95 5-7 business days. Today's day 9 called they said I'm sorry. I asked why did I pay for shipping then she said I'm sorry I asked for the end of call survey she hung up soooo now what!!!
Short Review on February 09, 2017
Since i was tag as a deplorable by your store by removing Ivanka Trump clothes. Going along with the nonsence stupidity of people runing you and all other stores i decided not to shop at any store that is taking part of that game. My money probsbly worth less than theirs but it is money anyways. Hope you dont regret excluding the rest of the population from your business.
Macys Manager Review
The manager lied to candidates. they will not get a call back, they will get a rejection letter from a work position that requires no experience. the manager is a lying hypocrite. lawsuits are now being made against macys at Palm Desert over 100,000$ dollars.
Horrible experience with the staff. They ignored the elevator alarm ringing when me, my wife and our 17 month old baby were stuck in it for 15 minutes. Staff working in the bags dept outside the elevator turned a deaf ear to it. Luckily a passing by customer heard us...Read more
No wonder they're closing stores. I applied for and got approved for a Macy's CC. Placed an order, got email confirmation - then email it was CANCELLED. OK - thought it might be because the CCard was new.......so placed another new order using my Debit Card. Again,...Read more
I've called several times since February in regards to not receiving my Thanks for sharing rewards card. Every time I get the same answer "you should get it in 7 to 10 business days." its now April 21, 2017 and nothing. When you ask for a manager in the US they give...Read more
I ordered two items that were exactly the same. They shipped separately, I had no problem with that so I waited. 9 days pass and I try and call to find out what the status was, they said status will be updated in 24 hours if we don't contact you, please call us back....Read more
Your return request was received. My Account WOMEN SHOES Hi Mercedes, We've received your return request. We'll issue a credit once we receive and process your item(s). Please follow the delivery instructions on the return confirmation to package, label and ship your...Read more
I didn't like
- Dishonest employee
- Poor business practices
I ordered 3 pairs of shoes which were to come in 2 shipments. For whatever reason, they reached back into Christmas time when I sent my daughter 2000 miles away some things and sent them to her. She has to ship them to me. If they get stolen or lost...oh well! Who...Read more
Purchased a BeautyRest Mattress set which was on sale, and now it's $100 less from the original sale price. I called Macy's Customer Service and spoke to Jevon and was told that the "adjustment" will only be honored if it was within 10 day. I did not feel he was...Read more
I didn't like
- How my problem was handled by jevon from customer service
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