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I purchased an apple watch for my granddaughter for Christmas. On Dec 19th, 2016, I received a call from macys saying someone return an apple watch and my account was wrongly credited and they were reversing the credit and just wanted me to know what it was about when...
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1.0
#1003580
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I recently called macys.com to find out if I could get a price adjustment on a denim jacket by Levi's. The jacket is listed as $69.99 on macys.com and the same jacket is selling for more than 50% off at the official levi.com website. I called and talk to a...
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Anonymous
Anonymous

It might be that Levi's contract does not allow discounts or price matching. The Levi company generally doesn't allow any discount in any store and the register is programed t...

MattD78
MattD78

One reason could be because Levi's website is not considered a direct competitor. JCPenny, Dillards, these would be direct competitors of Macys since they are department store...

2.2
Product
I didn't like
  • Bad price adjustment policy
  • Bad policy
  • No price match
#1002290
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I had three terrible experiences with Macys sales representative and a manager in two consecutive days, two different locations, two different department three different employees. Mistake # 1 Children’s Clothing Danielle – Springfield, Virgina(VA) Mall in the children...
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Anonymous
Anonymous

Manager Gwen needs to go home...unhappy employee makes unsatisfied customer. I only frequent one areas at this store and its cosmetics...the need to close this store down and ...

1.3
I liked
  • Springfield mall
I didn't like
  • Waldorf
  • Manager gwen at st charles town center waldorf
  • Waldorf md
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Macys Account Review

Macys
#974085
3.9
Macy's took it a pond themselves to enroll me in a credit protection plan at my cost! I called to cancel! Now i decided to close out my account with them!
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Monies Review

Macys
#965493
1.0
I've been A Macy's card holder for 25yrs,And I'm done ,Unbelievable ,I love my..........JC PENNEYS ,GOOD BY RED CARD
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Short Review for November 25, 2016

Macys
#961214
1.2
i applied for them, got the scheduled interview confirmation and then i got an email saying the interview was cancelled and then today i got an email saying this interview is still on and confirmed.
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Short Review for November 17, 2016, Other

Macys
#957168
A *** place to work.
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ordered an item online thru their website and when i received it the following week and opened the package it was empty! i suspect it was stolen by someone in the fulfillment department for the order in the warehouse and not any of the shippers (ups/usps). although...
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Anonymous
Anonymous

Why are you complaining? They promptly replaced your lost item. And you offer no evidence to support your contention that Macys employees -- not the shippers -- stole the it...

#997975
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I bought an entire apartment of furniture from Macy's and Worrynomore plan for all pieces including structural coverage. Here are my experiences. 1) Mattress My baby's diaper leaked on the mattress. I filed a claim. They sent a technician who didn't touch it but took...
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1.0
I didn't like
  • Everything
#996925
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I shopped at Macy's in Eugene, Oregon Thursday 1/19/17. I bought over $100.00 worth of cosmetics at the Clinique cosmetic counter. The clerk rang it up and then gave me my items in a bag, I then asked her if you were no longer charging $0.05 for the bags, she said that...
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Anonymous
sotiredofyou

oh get the *** over yourself. they HAVE To charge for the bags, it is a STATE LAW. they will be FINED if they don't do it. it's like a TAX. if they don't charge tax they g...

#995973
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I ordered 2 curtains & 2 valances from Macy's online. the description of the items state that need 2 valances to completed the look. the items arrived looking nothing like the description. you need 4 valances to completed the look and the color was way darker then the...
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1.4
Product
I didn't like
  • Being misled by information on their website
  • Customer servicer
#994727
Reply to reviews
I bought my girlfriend a Kate spade watch at Macy's. it came with a dead battery. She returned it to a Kate spade store where a representative said that she could have a new watch shipped to her for free. The new watch came and it also had a dead battery. When she came...
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Anonymous
seriouslydonthavekids

wait...you bought something at macy's and then went to kate spade to return it? are you an ***? Seriously? Just cause it's the kate spade brand doesn't mean that you go to t...

#992592
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I had a terrible experience with Macys customer service. I called them for an issue with my bill. I had not had a need to call their customer service department before. I could hardly understand them, the connection was terrible, and when they put me on hold the hold...
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Anonymous
Peace

Don't be too much racist but I respect your feedback about them. They're doing the best they can.

3.2
#992478
Reply to reviews
i worked in macys for two months. I guess someone complained that i gave unauthorized dicounts to my family and customer. when i started working i rang up my mom and override 20 % off. And like manager say always override so i have been overrding the customer. One of...
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1.0
#988290
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