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I ordered shoes online TWO DAYS AGO and wasn't impressed. So, i went to Macy's, with the box and receipt, in new condition , to get a refund. The sales guy says, "How about I put $ on your card and give you $ in a gift card?" "Did I pay with a gift card??!" "I don't know. i can't tell on the receipt." (He's LYING. The receipt doesn't show a gift card purchase!!) "NO, I didn't pay with a GIFT CARD! I don't have any gift cards!! I want the refund...
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1.0
I didn't like
  • Dishonest with refund tried to scam me
#979342
I have contacted Macy Credit Dept 800-830-3087 on several occasions regarding an old credit card. I have asked to have my account closed and they either they keep activating it without my permission or opening new cards in my name !! Then when you try to reach them its all automated and they whirl you around until you give up. OUTRAGEOUS! THE AUTOMATION IS TRULY DIZZYING AND SO UNPROFESSIONAL. Macy is washed up that is probably why they open...
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1.0
I didn't like
  • Long wait time to reach cs
  • Product quality
#978713
I will never ever ever ever shop with Macy's again..this company should be ashamed of themselves i waited for customer service for 35 minutes each time i called..they dont speak english and you cant understand them and they cant understand you...i have waited on a credit for a month...corporate doesn answer either...i called at least 4 times to get this resolved..i will never again patronize this company again..i will tell everyone about my...
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1.0
#978586

Macys Cashier Review

#934868
on Sunday 9,2016 I went to buy at Macy's out let the cashier found my Bloomingdale's card and kept it,today 10-11-16,i call the cops and toke'm to the store ,managers are full of *** and I'm not done !! my phone is 917 674 1493 call at any time....
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Short Review for September 14, 2016, pc_service

#919001
Maceys respect their employees they approve of abuse of women from people who work in the store unacceptable
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Simmons Bedding Company Mattress Review

#892047
3.1
I bought a beautyrest black mattress about 3 years ago. It's started sagging within 3 months so thought they would return it. But oh no. It has to sag 1 3/4" before they consider it defective. So I am taking 4 Advil a day. Am thinking about suing them in small claims court
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Macys Rebate Review

#890550
1.0
I will not be back. I wanted to use the 20 percent off was told I could not use on sale and it said u could so sad. Had one if u spent 40 or more u could get 15 off again they said no because they all ready had it marked down. Well why did u send the coupons out of u could only use them on nothing. I go to kolhs all the time never have any trouble guess i will be shopping there more so sad
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I have been trying all morning to speak to an agent, Dear Lord, they do NOT understand English!!! This is UNACCEPTABLE. They lost my shipment, not ONE person I spoke to could understand me and I couldn't understand them, what a HORRIBLE experience. I paid extra for rush delivery. I told Macys to credit my account and I will NEVER shop there again, I am DONE with them. I certainly expected better from Macys, they were once the benchmark for...
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#978002
A few months ago my dad was diagnosed with stage 4 lung cancer. Needless to say, it was a horrible time when we were all scrambling to process what was happening and make decisions concerning his care. In the midst of this crisis, I didn't pay any of my bills. However, all of the companies I have accounts with, reached out to me either through email or phone call to remind me to bring my account up to date. Only Macy's sent my late account info...
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offconsumerpissed

offconsumerpissed Very sorry for your loss. It really does stink to lose a parent.
However, let's not ignore reality. To be sent to a creditor, you have to be really far behind in your bill....

#977460
Do you ever wonder what happens to the clothing and other products which people return to Macy's? They are put back on the shelf and sold as new. The clothing is not cleaned or inspected for damages or use. I bought a coffee pot from Macy's. When I took it home and opened the box it had coffee and water stains as well as several scratches on it. It was obvious well used. On another occasion I purchased a $98.00 hoodie. When I took it home and...
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Anonymous

Anonymous who buys a $98 hoodie?

Product
#975203
Managers always say to "use your empowerment and do what's best for the customer" DO NOT LISTEN TO THEM! Was fired because I was told if a customer complaints about the coupon, adjust the price for them and don't call a manager. Had a nice little talk with lp who then twisted my words to make it sound like I was purposefully cheating Macy's out of their money. As if the big wigs don't have enough money all ready!
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2.3
#973856
Every time I go to Macy in person or call on the phone entire with no patience don't know how to wait on others at times explain things well enough for others to understand them throughly/correctly, associate/associates always give me big bad attitude like they're better then me, and when I don't get what they are saying, ask them a question, repeat what they said to me, explain what they mean, workers get irritated, don't want to help me,...
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1.0
#970542
I bought over $5000 in furniture from Macy's and set it up on an automatic payment from my bank account to be repaid on time. The date given me to pay was the 10th of the month so thats the day I set up the automatic payment from my bank. Without checking the monthly statements till the end of the repayment period Macy's charged my account $39 dollars monthly for late payments stating my date to pay was the 9th of the month. I paid for 13 months...
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#970439
Went into Macy's today 12-09-2016. Saw a hanging from the ceiling. The sign said. Happy Giving? Really what dose that mean? Do we have to be so freaking politically correct we can't say Merry Christmas anymore? I never saw this sign in there last year or any where else. If there is one thing that offends me more is political correctness! Anyboy else see this same sign at their local Macy's store? This site is so ridiculous wanting to enter at...
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Anonymous

Anonymous You're an ***. You realize the first day of Hannukah was December 24th. And Macy's has always had the Happy Giving sign up since it's their Believe in the Magic season. You ...

1.0
#970110