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I have tried to purchase a bed from Macy's..... turns out the $398.00 bed will cost $235.00 to deliver. AND I cannot pick it up at the store. I have a truck, I have the time....but no they don't allow you to pick it up, you must pay thru the nose. Also, I ordered a...
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MattD78
MattD78

You do realize Macys stores don't have room to keep beds in stock and therefor the bed has to be delivered, right? You can't just walk into a Macys and buy a bed because they ...

1.0
I didn't like
  • Mis representation
#1090538
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I am very displeased with your service. My credit card was misused by someone else and I called to have it closed. I was told that the account was closed, but two months later, my checking account was credited for the $300 balance on the credit card ( I had an...
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#1088660
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Macys - Ordered Zarina from Macy's by Pulaski
Macys - Ordered Zarina from Macy's by Pulaski
Macys - Ordered Zarina from Macy's by Pulaski
I have posted pictures. I ordered the Zarina bedset from Macy's made by Pulaski because it looks gorgeous and my wife was in love with it. Upon arrival when the delivery guys started unpacking, i noticed that a wood piece at the back of the headboard was cracked where...
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2.0
Carle Place, New York
#1083093
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Macys Shipping Service Review

Macys
#1017354
2.3
Details
Orders a dress on 2/25/17 paid shipping $10.95 5-7 business days. Today's day 9 called they said I'm sorry. I asked why did I pay for shipping then she said I'm sorry I asked for the end of call survey she hung up soooo now what!!!
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Short Review on February 09, 2017

Macys
#1005496
1.0
Details
Since i was tag as a deplorable by your store by removing Ivanka Trump clothes. Going along with the nonsence stupidity of people runing you and all other stores i decided not to shop at any store that is taking part of that game. My money probsbly worth less than theirs but it is money anyways. Hope you dont regret excluding the rest of the population from your business.
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Macys Manager Review

Macys
#994717
1.0
Details
The manager lied to candidates. they will not get a call back, they will get a rejection letter from a work position that requires no experience. the manager is a lying hypocrite. lawsuits are now being made against macys at Palm Desert over 100,000$ dollars.
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Macys Manager Review

Macys
#983894
1.0
Details
Supervisor named Carlos at the parkchester bronx location was very rude and unwilling to give his last name ..refused to resolve a mistake made on their part due to the holiday rush on New Year's Eve
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Customer service
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Exchange, Refund and Cancellation Policy
Layout of Store
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Staff
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I purchased new 2 twin xl Sterns and Foster mattresses. Thee delivery men put a gouge in a brand new dresser when removing my old box springs. I spoke to someone every week for 5 weeks and was always told someone would call back in 24-48 hrs. I was asked to send photos...
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#1082985
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Macys - Price scan was different then tag - manager said its system fault
Macys - Price scan was different then tag - manager said its system fault
Macys - Price scan was different then tag - manager said its system fault
TO WHOM IT MAY CONCERN This comment is regarding my recent trip to Macys Cerritos july 23 . I am a regular macy's shopper mostly I shop online . Yesterday after long time I went inside store to shop for mens clothing . Which turn out to be the worst experience I had in...
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Anonymous
Emily

Since the company policies have become stricter, the employees are not allowed to change prices on those items anymore. Period. The registers don't allow it. So harassing a ca...

1.0
I didn't like
  • Customer service - price at pos wrong
  • Customer service - price discrimination
#1081952
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I purchased from Macys in Oct 2016 a mattress in March I started getting bites on my ankle and leg. 4 doctors didn't know what the bites were but eventually found out they were bed bugs.After a month on the coach we exterminated with steam by Pestmax which corrected my...
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#1081563
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Never order online---I have been a customer for tweny years---and the Call centers from Manilla are: inept, ***, do not understand or speak English well---and can be rude---After three unnecessary phone calls to my home around dinner time----I asked them to cease, or I...
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#1081027
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July 27, 2017, I placed an online order for brand name makeup due to Macy's "no shipping " on beauty items. I placed the order online and charged it to my Mastercard. After placing the order I needed to change it. I called customer service within the allotted 30 minute...
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#1080274
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Bought some expensive bras. I was talked into trying a new style that was not in stock but would be ordered for me. They were sent out to me from another store. When trying at home I did not like the fit. On returning to the store, all tags etc. intact , I forgot to...
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Anonymous
Molly

The employee should've known they can ALWAYS return your item to the credit card, debit card, or Macy's card you used for the purchase. They can also track all purchases this ...

#1079181
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I have never had this terrible of service with you I am cancelling my red card and buying all my suits and corporate gifts elsewhere now I used to shop exclusively with macys because of your great service, I will now never shop here again. I had to call service...
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Anonymous
Smitty

How did you lose $1200 ?You didn't state the problem.And, apparently, you never figured out how to get results without using the telephone. You have become irrationally angry...

pandapandapanda
Anonymous

Jay - 91017051 (EXTREMELY RUDE - should be terminated put me on hold for an hour and hung up on me)

3.3
I didn't like
  • False resolution
  • Customer service
  • Need reps that understand english
#1077961
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