I am reading all of the other similar reviews and feeling like a fool for shopping at Macy's online.I am having the same problem as many reviewers - ordered online, paid by paypal, returned merchandise to the store 2 weeks ago(!!!!!!), have paper receipts in hand proving that I am due a refund - REFUND NOWHERE TO BE FOUND!!!
Macy's says they've issued it. PayPal does not show it. Bank does not show it. After MANY-MANY calls to Macy's and pending investigation through my Bank, I am furious and STILL OUT OF $240.15.
PayPal account does not show the refund, Bank of America does not show the refund, store has no clue, calling Macy's 5(!!!!!!) times did no good - all I have are the receipts to show that the refund was issued....... I hope my Bank's investigation will get to the bottom of it, but i will NEVER SHOP at Macy's online again - WHAT A HUGE DISAPPOINTMENT AFTER YEARS OF LOYALTY!!! and i am one of those customers who prefers online shopping, so NO MORE MACY'S!!!!!!!!!!
There are so many other options!Macy's is A THIEF of GIGANTIC PROPORTIONS!!!
More Review Details
|Layout of Store|
|Exchange, Refund and Cancellation Policy|
|Diversity of Products or Services|
|Value for money|
|Product or Service Quality|
|Ease of Use|
|Discounts and Special Offers|
What I liked
What I disliked
- Refund processing
- Reason of review:
- Order processing issue
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Review category
- Supermarkets and Malls
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