I am reading all of the other similar reviews and feeling like a fool for shopping at Macy's online. I am having the same problem as many reviewers - ordered online, paid by paypal, returned merchandise to the store 2 weeks ago(!!!!!!), have paper receipts in hand proving that I am due a refund - REFUND NOWHERE TO BE FOUND!!!
Macy's says they've issued it. PayPal does not show it. Bank does not show it. After MANY-MANY calls to Macy's and pending investigation through my Bank, I am furious and STILL OUT OF $240.15.
PayPal account does not show the refund, Bank of America does not show the refund, store has no clue, calling Macy's 5(!!!!!!) times did no good - all I have are the receipts to show that the refund was issued....... I hope my Bank's investigation will get to the bottom of it, but i will NEVER SHOP at Macy's online again - WHAT A HUGE DISAPPOINTMENT AFTER YEARS OF LOYALTY!!! and i am one of those customers who prefers online shopping, so NO MORE MACY'S!!!!!!!!!!
There are so many other options! Macy's is A THIEF of GIGANTIC PROPORTIONS!!!
tina_b wrote the review because of order processing issue at Macys and attached photo s. Reviewer claimed that he or she lost $240 and wants Macys to issue a full refund.
The most disappointing in user's experience was refund processing. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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