I would like to compliment Theresa Gardner on her quick thinking in an emergency situation concerning my Mother. We were shopping in your store on August 3, 2015. Overland Park, Ks. My Mom became very ill and almost fainted. My grandson ran to seek a wheelchair and out of nowhere came Ms. Gardner. she came with her office chair that she served as a wheelchair. The ambulance was called but took forever, Ms. Gardner rolled her in that chair to the exit where I was parked. We were able to load her in the car and get her to the hospital.
Please thank her for me. It's employees like her that makes Macy's the no. one Dept. store.
Ms. Shirley Kemp
10600 NW 86th St.
Kansas City, Mo. 64153
This reviewer shared experience about good customer service and wants this business to read this review and look into the issue (if any). The author is overall satisfied with Macys. He best about macys staff from Macys was your customer servicee. Reviewer wants customer support to reach out to him or her for further discussion of this matter.
Also, you can continue reading comments about Macys.
Check out the best and the worst companies in Supermarkets and Malls category for more informed decision or compare Macys to other companies on our site.