Like baby other consumers I, at Macy's request decided to go "paper less" . The routing number was inputed incorrectly.
4 tines I called to resolve thus iissue. Finally gave yo close my account and pay in full. Which I did. Because I was working at Macy's then, their loss prevention took it upon themselves to be a bill collector.
They Summond me to their office where they ambushed me, called me names etc. told me they had he on camera and I was in big trouble. Accused me of credit fraud. In my fear and ignorance I admitted to keeping a 20 bill I found in some trash UNDER a bed when I was fixing a bed rail.
Turns out they lied, no tapes, no warning fired for misuse of company property.they were going for credit fraud, totally innocent, and proven so, and by bieng completely honest got terminated no warning nothing, I gave worked in retail 27 years have never been called into loss preventon. My credit score is high. Why is Macy's using their loss prevention to snoop in their employees credit. I checked the credit dept myself and the acct is up to date.
Loss prevention did not even read the notes attached to my statement. They just hammered me. Unfortunately for both of us I was very good at my job, well liked worked hard and the hard work and hours were paying off. Because of my product knowledge I was helpful in every arena of my area.
Now Macy's lost a valuable employee as we'll as customer.
A misunderstanding resolved in a really tragic retail story of errors. I am sharing my story hoping I can spare some in else thus grief,
Product or Service Mentioned: Macys Account.