Not resolved

I called after a dinner party to advise that heat damaged the surface of my pretty table. guy came in, took pix of anything and everything and then I got denied because this was cumulative.

How could heat be cumulative in one spot. I appealed but got the same exact response. I call and they tell me to write. I write and no one responds.

This is a complete ripoff and am amazed that Macys would offer such a product when I clearly met all criteria.

I wrote to Macys but they say my manufacturer warranty expired. I will write Uniters and Macy's CEOs directly.

Monetary Loss: $1000.

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