Macys is a terrible place to work for. If you knew what they say about customers behind their backs or what they do to push more items on people you would never want another associate coming after you again.
Been working at Macys for a month and a lot of people say "you should be grateful you have a job" yeah, i have a job alright but im not making any money because i cant get any hours. They have this ridiculous system in place for getting hours which is like feeding meat to the wolves and watching them fight over it. They also have a "system" where full time employees get first grab then part time then flex. Im part time and let me tell you i've been working there for a month and i havent even gotten 30 hours out of them and the week of the 6th, there were NO hours open for me to grab when it came to "my turn." I now am looking for a new job if macys cannot figure out a way to get its current employees hours but they continue to hire people, with holiday season i understand but there arent any hours for us people who arent temporary.
I also dislike working with the associates, im a genuinely nice person but really? is it necessary to slap on a smile and help a person then once they're out of ears shot you start commenting on how they obviously are not a size 4 and then start laughing. Its really uncomfortable plus the fact that when it comes to non goal associates (fitting room people) they treat you like ***. They bounce you around like a ping pong ball and give you this whole list of things to do when theres nothing to do in the fitting rooms but if they dont see you with something in your hands they start yelling at you.
I also get constantly stuck with folding or other tasks that no trained me in and when i ask to be shown how to do it properly and how macys would like it i get ignored then yelled at some more because it doesnt look how they want it too. I have also found that they only like giving one return/fitting room associate per one large area and expect you to do an entire laundry list of things in a short time while constantly being to do things and asked if i can ring up then getting a po'd reaction from other associates because they "cant go to lunch without someone to run the cash register." Even their billing is messed up, my mother has a macys card and made a payment one day (i was there and saw) but just charged her a late fee because she supposedly didn't pay last months bill. They're return service is hopeless too, yeah they will take items that store doesnt carry but they will only refund the purchase on a macys gift card.
I absolutely hate working here, makes me so miserable and i cannot wait to get out and away from them. I probably will never shop there ever again either after i quit.